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ThunderTix vs Purplepass Comparison (2026)

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Eventbrite

4.6

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4.9

Good recommendations?

ThunderTix

Purplepass

Overview

Built for performing arts and live music venues, ThunderTix brings ticketing, box office sales, reserved seating, subscriptions, donor management, gift cards, merchandise, concessions, coupons, surveys, and patron tools into one platform.

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

276

222

Value for money

Ease of use

Features

Customer support

95%

would recommend this app

4.9

304

273

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“It’s a dependable platform that helps keep our ticketing organized and makes managing events and sales much easier.”

Sarah T.

Sr Marketing Manager

“Allowed me to track sales and receive payment.”

Donovan W.

Promotions Manager

“We have gotten creative with our use (selling tickets for bus trips as merch through ThunderTix, etc.) and that has streamlined quite a few of our antiquated systems.”

Mat L.

Managing Director

Pros

“One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.”

Kathy C.

Admissions

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”

Charlie S.

Executive Director

“The platform allows me to host various events throughout the year from ticket events to registrations.”

Breanne O.

Dance Department Director

Cons

“I have not yet figured out how to use ThunderTix while on my phone/smart device- not sure if that is possible.”

Harriet P.

Co-Owner

“Our season ticket holders wanted to use their Flexpass codes to purchase streaming tickets to the shows, and they could not. ”

Stanley R.

President of the Board

“Too many menu options, haven't had time to navigate all the options”

Celeste B.

Managing Director

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”

John B.

Director