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TrekkSoft vs Bókun Comparison

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Overview

Category Leaders

A one-stop-solution for Tour & Activity companies to manage their busines online. Get your 14 day free trial & see why hundreds...

Bokun is a cloud-based booking management solution which enables small to large travel & tourism businesses manage reservations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

229

5

4

3

2

1

151

53

10

6

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

369

5

4

3

2

1

302

49

9

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Infinity number of add-ons and easy to use. Great costumer service, good gateway system and nice interface.
Great Tool with very friendly customer Service - very good assistance in build up the solution.
Fantastic and faultless support at the beginning. Sales team were excellent.

Pros

Once you are familiar with Bokun it's a superb tool and the support team is awesome, always just a few minutes away to help you solve your issues.
When Bokun launched, I loved the product. It was affordable, solid and easy to implement into my website.
I actually liked the options, the system and the way of managing it. It is recommended because it is useful, easy to use and priceless.

Cons

The app has TERRIBLE and limited functionality. We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up.
The checkout cart currency conversion system is a ripoff that just annoys your customers and results in lots of complaints about you over charging them.
Sometimes misunderstanding of the questions, then the answers are not relevant for the questions.

Cons

But when I was faced with a weak checkout UX for our customers and with a bad support, I searched for other solutions.
At the time I was using it, customer support was the worst part of it.
Many hasitate knowing that this is not a privately heald software but viator being behind it but I personally can't see why this is something that bad.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Dynamic Content
  • Electronic Payments
  • Email Templates
  • Event Scheduling
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Package Creation
  • Payment Processing
  • Policy Management
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Ratings/Reviews
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • SMS Messaging
  • Sales Pipeline Management
  • Search/Filter
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features45
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Dynamic Content
  • Electronic Payments
  • Email Templates
  • Event Scheduling
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Package Creation
  • Payment Processing
  • Policy Management
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Ratings/Reviews
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • SMS Messaging
  • Sales Pipeline Management
  • Search/Filter
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations14
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations3
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite