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TRACX
SaaS social media and customer experience optimization tool
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TRACX - 2026 Pricing, Features, Reviews & Alternatives
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TRACX overview
What is TRACX?
TRACX offers CRM managers an all-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey. The software helps managers collect, organize, and track customer feedback from a centralized platform. It has a variety of AI-enabled applications that facilitate the collection of customer opinions and convert text-based feedback into numeric information to drive informed business & marketing decisions.
The application provides entities with survey tools, compliance-tracking functions, and call-reporting capabilities to enhance operational efficiency. TRACX has feedback collection tools that enable admins to interact with their customers through various market research functions, allowing CRM teams to scale customer support. It can also integrate with ERPs and product management solutions to help experts apply feedback to business interactions and product development activities, enhancing consumer engagement and lead conversion.
Starting price
per month
Alternatives
with better value for money
TRACX’s user interface
TRACX reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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TRACX's features
TRACX alternatives
TRACX
Starting from
28
Per month
LiveAgent
Starting from
15
Per month
Zoho Survey
Starting from
35
Per month
ReviewInc
Starting from
No pricing info
TRACX pricing
Value for money rating:
Starting from
28
Per month
User opinions about TRACX price and value
Value for money rating:
TRACX support options
Typical customers
Platforms supported
Support options
Training options
TRACX FAQs
TRACX has the following pricing plans:
Starting from: £28.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of TRACX?
TRACX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does TRACX support?
TRACX supports the following languages:
English
Q. Does TRACX offer an API?
No, TRACX does not have an API available.
Q. What level of support does TRACX offer?
TRACX offers the following support options:
Email/Help Desk, Chat, Phone Support