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Userlist Logo

Customer engagement platform to send targeted messages

Table of Contents

Userlist - 2026 Pricing, Features, Reviews & Alternatives

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Userlist overview

What is Userlist?

Userlist is a cloud-based customer engagement platform that enables enterprises to onboard clients and streamline communication by sending behavior-based notifications to a targeted group via emails or text messages. Features include embedded templates, reusable snippets, worksheets, repeatable campaigns, open and click tracking.

The software helps administrators manage multiple user profiles on the dashboard, view their activity timelines, and filter them based on their properties and events. Businesses can create full-text campaigns to contact users, create message content using the WYSIWYG editor, and add customer data using liquid tags. With its broadcast functionality, marketers can announce newsletters, announcements, and policy updates to the entire user list or specific groups.

Userlist offers API-based integration, which allows users to transfer data as JSON and perform server-side and client-side tracking. Marketing teams can create customer segments, track user counts and percentages, and trigger automated campaigns when users join or leave segments. Team members can also share article links and promote products through in-app messages.

Starting price

99per user /
per month

Alternatives

with better value for money

Userlist’s user interface

Ease of use rating:

Userlist reviews

Overall rating

5.0

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

6

0

0

0

0

Userlist's features

Features rating:

Account Management
Activity dashboard
Activity tracking
Alerts/Notifications
API
Audience targeting
Behavior tracking
Campaign management
Churn management
Click tracking
Communication management
Contact database
Content creation
Contextual guidance
Customer engagement
Customer management
Customer segmentation
Dynamic content
Email marketing
Event triggered actions
Feedback management
In-App Training
List management
Live chat
Onboarding
Reporting/Analytics
Tagging
Template management
Third-Party integrations
Usage tracking/analytics
User onboarding
WYSIWYG editor

Userlist alternatives

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Userlist pricing

Value for money rating:

Starting from

99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Userlist price and value

Value for money rating:

Userlist integrations (3)

Userlist support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

Videos

Userlist FAQs

Q. What type of pricing plans does Userlist offer?

Userlist has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Userlist?

Userlist has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Userlist support?

Userlist supports the following languages:
English


Q. Does Userlist offer an API?

Yes, Userlist has an API available for use.


Q. What other apps does Userlist integrate with?

Userlist integrates with the following applications:
Segment


Q. What level of support does Userlist offer?

Userlist offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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