UXPressia Pricing Plan & Cost Guide

UXPressia

Create customer journey maps, personas & impact maps online

5.0/5 (23 reviews)

UXPressia Pricing

Starting from: $24.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

FREE: $0 Forever free

PROFESSIONAL: $24/month per user
Or $20/month per user billed annually

ENTERPRISE: Contact UXPressia

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Pricing Comparison

How does UXPressia compare with other Customer Management apps?

Subscription plan?

UXPressia



96% of apps offer a
subscription plan

Free trial?

UXPressia



84% of apps have a
free trial

Freemium plan?

UXPressia



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




UXPressia Pricing Reviews

Pros
  • Simplicity to use and edit the blocks I need in every moment. Customer service team. User experience. Website design and colours. Price.
  • I have been tasked to create customer journey maps, being that I have been in the customer service manager position for some time now. I am aware of how some clients think and how they would react to a certain situation. I used to create these maps with pen and paper, present them in Powerpoints, until I started using UXPressia. It is amazing how intuitive this software is. Creation of different personas to act like customers is possible, creating different impact points, situations and obstacles. The available templates are amazing as well, they all suite my needs and style.
  • UXPRESSIA offers a unique combination of great value combined with great features. The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience. I love the ability to create personas, which I can then use within my Customer Journey Map while creating an impact map which can pull info from the persona tool. All this includes the ability to share the projects with other UXPRESSIA users or allow others to see your work as well (without a UXPRESSIA subscription). It's a whole lot of power and a whole lot of bang for your buck!
  • For more than 15 years now I’ve been hating a huge part of my job - building out customer personas and journeys. I love the work itself but couldn’t stand spending hours in PowerPoint trying to organize the information with process charts and tables. My boss recommended UXPressia and I’m floored by how much easier it makes these tasks AND how much better the finished product looks. My executive team was wowed by the presentation and our sales team is actually using the info in their daily work. The tool is organized so well that it even helps you think through the research as your doing it. I can’t believe this thing is so cheap, I’d pay way more for the value (UXPressia people, if you’re reading this - you better legacy me into any new pricing! :) The company is a start-up so there have been a couple times when I encountered a big or something but their in-product customer service chat is so on point that my questions are resolved in minutes.
Cons
  • Face pictures for the personas. I would prefer unless realistic photos.
  • The price is a little high for individual use. Also, it seems that integration with other software is not available.
  • What I liked least is that something like this isn’t available for more Product Marketing projects (can you guys please launch something for competitive analysis and battle cards).
  • It's rare that I say this, but this product is in many ways flawless. Yes, there are new features they could add, but then again, like any software its a work in progress. The best part is this...​ Got an idea, suggestion or bug report? The UXPRESSIA team wants to hear it! And unlike many others, they actually listen!
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about UXPressia's pricing:

Anya Gostrer

Finally!! This will save your hours and make you look like a Marketing Rockstar

Used daily for less than 6 months
Reviewed 2018-08-06
Review Source: Capterra

Amazing, stellar, makes me not dread the project and makes me look super polished to internal stakeholders. For more than 15 years now I’ve been hating a huge part of my job - building out customer personas and journeys. I love the work itself but couldn’t stand spending hours in PowerPoint trying to organize the information with process charts and tables. My boss recommended UXPressia and I’m floored by how much easier it makes these tasks AND how much better the finished product looks. My executive team was wowed by the presentation and our sales team is actually using the info in their daily work. The tool is organized so well that it even helps you think through the research as your doing it. I can’t believe this thing is so cheap, I’d pay way more for the value (UXPressia people, if you’re reading this - you better legacy me into any new pricing! :) The company is a start-up so there have been a couple times when I encountered a big or something but their in-product customer service chat is so on point that my questions are resolved in minutes.

Read the full review


UXPressia

Create customer journey maps, personas & impact maps online

Cristina José Lorente

Great and lovely tool

Used monthly for less than 6 months
Reviewed 2018-09-12
Review Source: Capterra

Creat Customer Journeys and Personas in a simple and quick way. Simplicity to use and edit the blocks I need in every moment. Customer service team. User experience. Website design and colours. Price.

Read the full review


UXPressia

Create customer journey maps, personas & impact maps online

Anonymous

Intuitive and reliable; knowing future problems without having to face them yet

Used weekly for 6-12 months
Reviewed 2018-10-09
Review Source: Capterra

I have been tasked to create customer journey maps, being that I have been in the customer service manager position for some time now. I am aware of how some clients think and how they would react to a certain situation. I used to create these maps with pen and paper, present them in Powerpoints, until I started using UXPressia. It is amazing how intuitive this software is. Creation of different personas to act like customers is possible, creating different impact points, situations and obstacles. The available templates are amazing as well, they all suite my needs and style.

Read the full review


UXPressia

Create customer journey maps, personas & impact maps online

Shai Yufa Laserson

Flawless customer experience and a great product!

Used weekly for 2+ years
Reviewed 2018-09-13
Review Source: Capterra

UXPRESSIA has helped me produce a living breathing Customer Journey Maps along with Persona profiles and Impact maps for clients in a quick and efficient way. Anyone who's ever had to put such documents together knows how hard it is to create them from scratch, keep them in a centralized location and allow for multiple people to view and edit them. UXPRESSIA solved this with their tool. This WILL save you time (and money), make you more productive all while making you look highly polished in front of clients. My clients loved this so much, that one even printed a 5ft by 4ft version of their own customer journey map created with UXPRESSIA, to hang in his office! Thanks,​ UXPRESSIA!UXPRESSIA offers a unique combination of great value combined with great features. The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience. I love the ability to create personas, which I can then use within my Customer Journey Map while creating an impact map which can pull info from the persona tool. All this includes the ability to share the projects with other UXPRESSIA users or allow others to see your work as well (without a UXPRESSIA subscription). It's a whole lot of power and a whole lot of bang for your buck!

Read the full review


UXPressia

Create customer journey maps, personas & impact maps online