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Vtiger CRM vs Kylas Sales CRM Comparison (2026)

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Good recommendations?

Vtiger CRM logo

Vtiger CRM

Kylas Sales CRM logo

Kylas Sales CRM

Overview

Vtiger CRM enables marketing, sales, and support teams to follow, engage with, and plan work around customers as they move across the entire customer life cycle

Kylas is an enterprise-grade sales CRM uniquely designed and engineered for growing businesses. It is built and priced for collaboration, allowing businesses to onboard unlimited users and work seamlessly with their entire team without incurring per-license costs.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

250

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

339

5

4

3

2

1

159

139

34

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.8

629

5

4

3

2

1

526

91

8

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution.”
PT

Piergiorgio T.

Project Manager

“The interface could be a bit smoother in some areas.”
KW

Kian W.

Support Engineer

“The best feature in Vtiger is the sales automation and emails marketing options.”
IM

Ismael M.

Sales Executive

Pros

“It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently.”
JD

Jeenali D.

Digital Marketing Manager

“The system helps track leads, automate follow-ups, and monitor sales activities efficiently, making it easier for the sales team to stay organized and improve productivity.”
NA

Naveen A.

Business Development Manager

“The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions.”
JD

Jeenali D.

Digital Marketing Manager

Cons

“Another potential issue with Vtiger CRM is that the platform can be complex to set up and configure. While the user interface is intuitive, setting up the platform initially can be a bit of a challenge.”
Verified reviewer profile picture

John S.

Social Media Consultant

“This may not be feasible for smaller businesses that are operating on a tight budget.”
Verified reviewer profile picture

John S.

Social Media Consultant

“Homepage is too backward and needs a lot of improvement .”
Verified reviewer profile picture

K M.

Business development executive

Cons

“Limited integration pool, occasional sluggish performance, lack of advanced customization for larger enterprises, and a complex initial workflow setup that lacks adequate self-service training documentation”
PK

Purushotam K.

Intern

“However, the portal performance can feel slow at times, and mobile app updates do not always save correctly, so we have to update them again from the web portal. If performance and mobile syncing improve, the experience would be much better.”
AR

Anupama R.

Executive

“WhatsApp API Campaign Tracking: Actual Budget Consumed is not available on dashboard to view the campaign performance precisely.”
SR

Sanchali R.

Export Manager

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features88
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Routing
  • Autoresponders
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Management
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Conversion Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Goal Setting/Tracking
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Kanban Board
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Online Forms
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Softphone
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features90
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Routing
  • Autoresponders
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Management
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Conversion Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Goal Setting/Tracking
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Kanban Board
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Online Forms
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Softphone
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations32
  • ActiveCampaign
  • Adobe Commerce
  • Aircall
  • Apollo
  • Arka Inventory
  • Asterisk
  • Brevo
  • CallerDesk
  • Clickatell
  • Docusign
  • Dropbox
  • Exotel
  • Facebook Business Suite
  • Gallabox
  • Gmail
  • Google Ads
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Gupshup
  • HubSpot Agent Hub
  • Intuit Data Protect
  • Kaleyra
  • Knowlarity
  • LinkedIn for Business
  • MCUBE
  • Mailjet
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • MyOperator
  • Netcore Customer Engagement
  • Olark
  • PayPal
  • PayU
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Razorpay
  • Sakari
  • Servetel
  • Shopify
  • Stripe
  • TextAnywhere
  • Twilio
  • VICIdial
  • Wati
  • WhatsApp
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net
  • Total integrations29
  • ActiveCampaign
  • Adobe Commerce
  • Aircall
  • Apollo
  • Arka Inventory
  • Asterisk
  • Brevo
  • CallerDesk
  • Clickatell
  • Docusign
  • Dropbox
  • Exotel
  • Facebook Business Suite
  • Gallabox
  • Gmail
  • Google Ads
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Gupshup
  • HubSpot Agent Hub
  • Intuit Data Protect
  • Kaleyra
  • Knowlarity
  • LinkedIn for Business
  • MCUBE
  • Mailjet
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • MyOperator
  • Netcore Customer Engagement
  • Olark
  • PayPal
  • PayU
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Razorpay
  • Sakari
  • Servetel
  • Shopify
  • Stripe
  • TextAnywhere
  • Twilio
  • VICIdial
  • Wati
  • WhatsApp
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net