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Bigin by Zoho CRM vs Kylas Sales CRM Comparison (2026)
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HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Kylas Sales CRM
4.8
(630)5
527
4
91
3
8
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.
Kylas is an enterprise-grade sales CRM uniquely designed and engineered for growing businesses. It is built and priced for collaboration, allowing businesses to onboard unlimited users and work seamlessly with their entire team without incurring per-license costs.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.8
630
5
4
3
2
1
527
91
8
2
2
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ
Glecenda J.
Senior Executive
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
Pros
“Features like task reminders, lead management, and reporting helped improve productivity and ensure timely follow-ups. While there is room for improvement in customization and reporting flexibility, the platform effectively supported daily sales and CRM activities.”
JA
Jaishree A.
Crm
“Building customized workflows and setting up initial automation rules required a steeper setup process than expected, and basic things like automatic lead tagging or assignment still had to be constructed manually rather than coming out of the box.”
Suprith C.
Insurance Consultant
“It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently.”
JD
Jeenali D.
Digital Marketing Manager
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
Cons
“Limited integration pool, occasional sluggish performance, lack of advanced customization for larger enterprises, and a complex initial workflow setup that lacks adequate self-service training documentation”
PK
Purushotam K.
Intern
“However, the portal performance can feel slow at times, and mobile app updates do not always save correctly, so we have to update them again from the web portal. If performance and mobile syncing improve, the experience would be much better.”
AR
Anupama R.
Executive
“At times, customization options felt limited, making it difficult to tailor workflows to specific business needs.”
JA
Jaishree A.
Crm
- Vendor responds to reviews
- Last review24 days ago
- Vendor responds to reviews
- Last review7 days ago
Key features
- Total features160
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Autoresponders
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Recording
- Campaign Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features90
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Autoresponders
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Recording
- Campaign Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations68
- Acefone
- ActiveCampaign
- Aircall
- Amazon Connect
- Apollo
- Arka Inventory
- Avaya Cloud Office
- Brevo
- Calendly
- CallerDesk
- CloudTalk
- Constant Contact
- Eventbrite
- Exotel
- Facebook Business Suite
- Gallabox
- Google Ads
- Google Workspace
- Gupshup
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Jive
- Kaleyra
- Knowlarity
- LinkedIn for Business
- MCUBE
- Mailjet
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- Netcore Customer Engagement
- NeverBounce
- PayU
- QuickBooks Online
- Razorpay
- Ringover
- SMS-Magic
- Sakari
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- Stripe Payments
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wati
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- Total integrations28
- Acefone
- ActiveCampaign
- Aircall
- Amazon Connect
- Apollo
- Arka Inventory
- Avaya Cloud Office
- Brevo
- Calendly
- CallerDesk
- CloudTalk
- Constant Contact
- Eventbrite
- Exotel
- Facebook Business Suite
- Gallabox
- Google Ads
- Google Workspace
- Gupshup
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Jive
- Kaleyra
- Knowlarity
- LinkedIn for Business
- MCUBE
- Mailjet
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- Netcore Customer Engagement
- NeverBounce
- PayU
- QuickBooks Online
- Razorpay
- Ringover
- SMS-Magic
- Sakari
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- Stripe Payments
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wati
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
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