Woobox Pricing, Features, Reviews & Alternatives

Woobox

Customer engagement app suite for social media promotions

3.38/5 (8 reviews)

Woobox overview

What is Woobox?

Woobox offers social media marketers a plethora of apps for earning customer engagement via Facebook, Twitter, Instagram, and other popular social networking sites.

The add-on apps in Woobox cover a wide range of social media marketing functions which are designed to make customer engagement more interactive. The tools include add-ons that bring sweepstakes, video contests, coupons, polls, and quizzes to sites such as Facebook, Twitter, Instagram, Pinterest, and YouTube.

This app suite offers customers a variety of ways (and means) to participate in marketing initiatives. In addition to contests and sweepstakes, Woobox allows marketers to offer bonus entries, coupons, and other value-added incentives to customers via social media. These features extend the possibilities of social media networking beyond the banal realm of accumulated ‘likes’ and legions of followers to collecting off-page fan information for future use.

The apps inside the Woobox Facebook Ad Tools that help grow and manage audiences, utilize ad triggers, and publish promotional offers efficiently on the world’s largest social network. All the apps in Woobox work with social media pages on desktop and mobile devices. Woobox apps are optimized for table and mobile devices and have support for all languages.

Woobox collects engagement data, showing users the effectiveness of their campaigns. Woobox can also generate and export a wide range of detailed reports.
Customized solutions are available for agencies, resellers, and enterprises.
woobox.com

Pricing

Starting from
$37/month
Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, Turkish, Hungarian, Czech, Chinese (Simplified) and 21 other languages, Danish, Spanish, Finnish, Russian, German, Korean, Italian, Thai, Indonesian, Chinese (Traditional), Japanese, Dutch, Portuguese, Ukrainian, Swedish, Irish, Hebrew, French, Norwegian (Bokmal), Polish, Arabic
Woobox screenshot: Sweepstakes with Woobox.Woobox screenshot: Voting with Woobox.Woobox screenshot: Smart URLs with Woobox.Woobox screenshot: Social media integration with Woobox

Woobox user reviews

Value for money
Features
Ease of use
Customer support
  3.2
  3.1
  3.5
  3.2
Anonymous

Perfect for custom tabs and contests on Facebook

Used occasionally for 1-2 years
Reviewed 2019-04-02
Review Source: GetApp

Pros
Easy to use, never had a reliability issue so far, love the custom tab and the export comments features. Picking a Facebook contest winner has never been this easy. Also has a lot of templates you can choose from when creating a campaign.

Cons
I have zero complaints so far, then again I've never got to use it that much

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Affordable and mostly well-designed

Used weekly for less than 6 months
Reviewed 2020-08-06
Review Source: Capterra

Woobox did the job. It hosted our little video contest, and it did it without breaking the bank. I had a few issues along the way, but support was helpful at each hurdle. There was a slightly sour note though… It's one of those services that is easy to sign up to, not so easy to cancel. You hand over your credit card number, and your subscription will keep renewing (in advance) until the day you shut down the whole thing. There's no way to pre-cancel the subscription renewal, say if you know you want to end the contest on a certain date. And if you forget to cancel before another month ticks over… well, officially they say tough luck, or 'As per our terms and conditions, we do not offer refunds'. However, they did refund our unused month when we asked. If, like me, you can't work out how to cancel, here's the process, exactly as described to me by Woobox support: 'To cancel, click on the name of the business page in the upper right corner of your dashboard and select "All Businesses" from the drop-down. Click the red "x" to the right of the business under the plan header and confirm on the pop-up to remove the business from the plan (repeat for all pages). Once the business pages have been removed, click the blue "Cancel Subscription" link under the plan header, and confirm on the pop-up to cancel the plan and stop auto-renewal.'

Pros
Value for money. I couldn't find another video contest platform that offered the same features for this price. Some companies want to charge $500 a month for unlimited entries, where Woobox gives you that for $32 per month. (The videos have to be hosted on third-party sites, which was absolutely fine by me.) Overall, the UI was pretty usable. There were a few gotchas, but when I did get stuck, support was responsive and helpful.

Cons
Woobox is basically a widget that you embed in your site, with its own very basic navbar. If you want nicer integration with your site, such as providing your own navigation to the entry form and gallery, it's not so easy. (One workaround is to use the JS method to embed one, and the iframe method to embed the other.) Gallery customisation is limited. You can add all the options you want to the entry form, but if you want to display that info alongside each entry, you're out of luck. For voting fraud protection, you have to choose between Facebook Users and IP address restrictions. Not everyone uses FB (believe it or not) and the IP option means people from the same household/workplace/etc can’t all vote. (I suggested they could easily offer FB, with a fallback to IP for everyone else, which would be a better solution.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Impossible to even evaluate

Used daily for free trial
Reviewed 2020-04-28
Review Source: Capterra

Horrible. They are inflexible, even in this locked down, shelter in place economy busting state we are now in. I don't expect them to be in business a year from now, because they are too rigid.

Pros
It LOOKED easy to use and implement and apparently has lots of customization...not that I can verify this, mind you.

Cons
There is absolutely no way of knowing exactly what the software can do unless you buy the thing. The fact that their "Free Trial" consists of allowing an Admin to set up a basic campaign doesn't allow for any user testing prior to handing over the bank account info. BAD USER EXPERIENCE When I wrote to their sales team to say I was considering buying the second to highest level plan, but that I needed to demo it to my execs and team so needed a short trial of the fully functional software, I was told point blank, "No."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Mark A.

Woobox: Good, Not the Best

Used occasionally for 6-12 months
Reviewed 2019-10-03
Review Source: Capterra

While Woobox was a decent giveaway software, I ultimately changed to a software called "ViralSweep" who's data collection is much easier to categorize, export and review. Also, within ViralSweep they make it easy to adjust your promotions while they're running. The Woobox dashboard is just a bit more basic than I would have hoped and limiting your participants with the Basic package (which is what I used) was an inconvenience when you're hosting a contest/giveaway/sweepstakes that has a larger potential reach than 1k. I would recommend, if you're considering Woobox, to start with the free package and discuss with an agent what you're looking to add before just hopping into a paid version.

Pros
Woobox has a pretty easy integration with Socials which is wonderful for hosting contest online. I work for a company, Select Blinds, that sells window treatments online and services the 48 contiguous United States. It was great for data collection and I love that they have a free version to test out the program before you buy.

Cons
Woobox is much more limited within the Free, Basic and Standard packages. To truly unlock it's capabilities, you would have to subscribe to the Advanced or Power packages. I didn't like that the contests were limited to 1000 participants a month. If you're running a larger contest, it's a bit frustrating to have a cut off for collecting their data. However, I found a competitor who's contest/ sweepstakes set up was much smoother and didn't give me a participant threshold.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tyneisha S.

One Of The Easiest Forms Of Viral Marketing

Used monthly for 1-2 years
Reviewed 2019-05-24
Review Source: Capterra

This has been a favored marketing software for my business and has done a great job with building my email lists over the years. It's easy to use and also provides fun for potential consumers.

Pros
I like to run several giveaways per quarter to bring brand awareness, and Woobox has been a favorite platform for many years. It is simple to set up, customize, and track analytics, and there are different plans with more features depending on your marketing goals. Integration is easy on Facebook, websites, or you can opt for a stand alone landing page. The viral sharing options offer a very quick way to build email lists and extend the reach of your message. Woobox does not stop at sweepstakes- it can be configured for polls, voting contests, and much more.

Cons
Some of my giveaway participants in the past complained about Woobox not correctly tracking their entries. This can be considered a small problem for a business owner (especially with thousands of overall successful entrants) but would be something to look out for if transparency with customers is desired. The pricing can be steep depending on which features you desire.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Woobox pricing

Starting from
$37/month
Pricing options
Free
Subscription
View Pricing Plans

A 30-day, no credit card required, a free trial is available.
A limited selection of six apps is available for free on an on-going basis.
$30 per month for all Woobox Apps for up to 20,000 fans per month, up to one page.
$100 per month for all Woobox Apps for up to 100,000 fans per month, up to five pages.
$500 per month for all Woobox Apps for unlimited fans, up to 25 pages.
$3,000 per month for all Woobox Apps, including Sweepstakes, for unlimited fans, and unlimited pages.

Woobox features

API
Access Controls/Permissions
Email Management
Mobile Access
Social Media Integration

Activity Dashboard (410 other apps)
Alerts/Notifications (444 other apps)
CRM (315 other apps)
Calendar Management (316 other apps)
Contact Management (375 other apps)
Customer Database (336 other apps)
Customizable Branding (369 other apps)
Customizable Templates (326 other apps)
Data Import/Export (444 other apps)
Email Marketing (480 other apps)
Reporting & Statistics (436 other apps)
Reporting/Analytics (651 other apps)
Search/Filter (318 other apps)
Surveys & Feedback (307 other apps)
Third Party Integrations (450 other apps)

Additional information for Woobox

Benefits

- Generate customer engagement with fun and interactive sweepstakes, contests, and polls from Woobox’s app suite.
- Manage customer engagement across multiple social networking sites from one interface.
- Collect emails and other valuable customer data directly from Woobox apps.
- Deliver consistent campaigns on Web and mobile devices for all followers.
- Track campaign results and export detailed reports.