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YDEA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Italian CRM tool to handle customer service operations
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YDEA - 2026 Pricing, Features, Reviews & Alternatives
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YDEA overview
What is YDEA?
Ydea is an Italian customer relationship management (CRM) software designed to help businesses provide technical assistance to customers and handle sales orders. The centralized dashboard enables sales teams to manage leads and convert them into business opportunities.
Sales teams can utilize the customer service system to prepare technicians interventions rounds through the ticketing system, view them on the map, and send intervention reports via email and mobile devices. Using Ydea’s agenda module, employees can schedule appointments and conduct telemarketing activities. The application allows administrators to organize warehouses by creating predefined price lists of items and services. Customers can also utilize the built-in customer portal to submit assistance tickets and track the requested support.
Ydea facilitates integration with BusinessCUBE, an enterprise resource planning (ERP) system to automatically synchronize leads, personal data, orders, invoices, and more. Ydea offers a project management solution, which enables employees to plan and create projects using Gantt charts and track their real-time progress.
Starting price
per month
Alternatives
with better value for money
YDEA’s user interface
YDEA reviews
Overall rating
4.4
/5
17
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
6
11
0
0
0
Who uses YDEA?
Based on 17 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
YDEA's key features
Most critical features, based on insights from YDEA users:
All YDEA features
Features rating:
YDEA alternatives
YDEA
Starting from
15
Per month
monday CRM
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12
Per month
NetSuite
Starting from
No pricing info
LiveChat
Starting from
24
Per month
YDEA pricing
Value for money rating:
Starting from
15
Per month
User opinions about YDEA price and value
Value for money rating:
YDEA support options
Typical customers
Platforms supported
Support options
Training options
YDEA FAQs
YDEA has the following pricing plans:
Starting from: €15.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of YDEA?
YDEA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does YDEA support?
YDEA supports the following languages:
Italian
Q. Does YDEA offer an API?
No, YDEA does not have an API available.
Q. What level of support does YDEA offer?
YDEA offers the following support options:
Email/Help Desk, Phone Support, Chat