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Yelp Guest Manager Logo

Simplify FOH while growing your following with Yelp

Table of Contents

Yelp Guest Manager - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Yelp Guest Manager overview

What is Yelp Guest Manager?

Yelp Guest Manager is customer relationship management software for the hospitality industry. The software helps hotels, restaurants, and other hospitality businesses manage online reviews and guest feedback on Yelp.

Yelp Guest Manager connects to a business's Yelp page to monitor reviews and messages. It provides tools to respond to reviews, analyze review sentiment, and track review volume over time. Users can respond to Yelp reviews and messages directly within the software. The software also generates review request emails to encourage happy customers to leave positive reviews.

For analytics, Yelp Guest Manager offers dashboards and reports on review volume, ratings, sentiment trends, and competitors. Users can filter data by date range, location, reviewer, and other parameters. The software integrates with property management systems to match guest feedback with stay records. It also offers integration with reservation systems to request feedback from recent guests.

Yelp Guest Manager provides hospitality businesses with automated tools to monitor, analyze, and respond to the customer feedback on their Yelp pages. The software helps businesses capitalize on positive reviews while also addressing negative feedback before it impacts reputation and conversions. It is designed for hotels, restaurants, spas, event spaces, and other hospitality sectors that rely on customer reviews.

Starting price

99 /
per month

Alternatives

with better value for money


Pros & Cons

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Restaurant Reservations

Reviews

Customer Support

Search Results

Do you work for Yelp Guest Manager? Manage this product listing

Yelp Guest Manager’s user interface

Ease of use rating:

Yelp Guest Manager reviews

Overall rating

4.5

/5

336

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.80/10
Rating distribution

5

4

3

2

1

207

101

19

5

4

Pros
“Great for organizing orders and managing the online.”
HS

Henry S.

Owner

“The ability see what people are thinking about our services in a timely manner.”
PF

Pat F.

owner

“Seatme allowed me to view all of my options clearly for what times were available.”
DA

Danilo A.

Resident Assistant

Cons
“Sometimes the wait time are a little inaccurate so we have guests that come in without reservations and then they get upset at the wait time they are told.”
wo

weiss o.

Freelancer

“I iwsh there was an option to filter out reviews for things like "I called them and they didn't answer their phone - 2 stars" because that's not reflective of the service itself, and we don't have a way to determine if they called outside of business hours.”
TS

Tami S.

Planner

“There is nothing that I like least about Yelp’s software! If I had to just throw in something for the cons section, it could be to maybe REQUIRE restaurants to specify any hidden costs, entry costs, price changes and forced gratuity that customers usually only discover from reading reviews!”
SR

Shari R.

CEO, Marketing and PR Executive

Who uses Yelp Guest Manager?

Based on 336 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Real Estate
Animation
Law Practice
Others

Use cases

Reservations
Online Ordering
Waitlist

Yelp Guest Manager's key features

Most critical features, based on insights from Yelp Guest Manager users:

Online booking

All Yelp Guest Manager features

Features rating:

API
Billing & invoicing
Employee management
For restaurants
Multi-Location
Online booking
Online ordering
Online payments
Order management
Point of sale (pos) integration
Real-Time updates
Reporting/Analytics
Reservations management
SMS messaging
Table management
Third-Party integrations
Wait list management

Yelp Guest Manager alternatives

Yelp Guest Manager logo

Starting from

99

Per month

Free trial
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Features
Value for Money
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Epos Now logo
visit website

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349

One-time payment

Free trial
Free version
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CAKE POS logo

Starting from

69

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Free trial
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Yelp Guest Manager pricing

Value for money rating:

Starting from

99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Yelp Guest Manager price and value

Value for money rating:

To see what individual users think of Yelp Guest Manager's price and value, check out the review snippets below.

“Great for organizing orders and managing the online.”
HS

Henry S.

Owner

“The ability see what people are thinking about our services in a timely manner.”
PF

Pat F.

owner

Yelp Guest Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support

Training options

Live Online
In Person

Yelp Guest Manager FAQs

Q. Who are the typical users of Yelp Guest Manager?

Yelp Guest Manager has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. Does Yelp Guest Manager support mobile devices?

Yelp Guest Manager supports the following devices:
iPad


Q. What level of support does Yelp Guest Manager offer?

Yelp Guest Manager offers the following support options:
Chat, Phone Support

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