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Zoho CRM vs Asana Comparison (2026)
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Good recommendations?
Overview
Zoho CRM records all contact, lead & account data. It also lets you assign tasks, automate workflows & marketing, track revenue & send communications.
85% of the Fortune 100 run projects in Asana. Deliver 57% more work on time with AI-powered planning, automation, and coordination.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
7K
5
4
3
2
1
3.5K
2.3K
781
172
84
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this app4.5
13.7K
5
4
3
2
1
8.2K
4.4K
920
131
102
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“I like Zoho CRM for its smart workflow management that automates routine tasks and it’s effective email campaign features that helps create and track personalized customer engagement.”
GO
Gabriella O.
Human resources manager
“We use it for new leads, tracking stages of leads and bookings, contact details, tasks, sending emails and more.”
SM
Sherry M.
Executive Manager
“I especially valued its high level of customization and seamless integration with other Zoho applications, which made it possible to tailor the system to specific business needs.”
RS
Radha S.
Legal Assistant
Pros
“I especially appreciate the recurring tasks, checklists, task duplication, and ability to plan things well in advance, which helps me stay on top of daily, weekly, and annual responsibilities.”
SP
Samara P.
Administrator
“It also offers project analytics tools which provides us insightful project reports allowing us to always stay up to speed with our performance in project management.”
PH
Paul H.
Creative Director
“I like that it offers multiple project views like lists, boards, timelines, and calendars, which makes it flexible for different types of workflows and teams.”
Gabby W.
Founder
Cons
“It is a bit difficult while integrating with the previous crm as there are few gaps and not able to capture the few details same as the previous crm”
sc
suba c.
Customer Success Executive
“The mobile app is really frustrating when I'm out showing properties and need to update deal stages on the fly.”
AC
Andy C.
Sales Director
“Certain automation workflows are overly cumbersome to build, particularly when including multiple conditions and actions.”
AD
Alexandre D.
Secretary General
Cons
“But the notification settings are a bit clunky, making it hard to stop spam emails, and the mobile app feels laggy when scrolling through long lists, which slows down quick updates.”
IC
Isla C.
Senior Project Coordinator
“The biggest downside is that Asana is only as good as the people using it. If team members do not update their tasks, check notifications, or actually mark things complete, then it quickly becomes a very organized record of everything nobody is doing.”
MK
Misty K.
Director of Community Based Initiatives
“The mobile app is extremely slow when attachments are large and basically unusable when you are trying to view both completed and active tasks simultaneously due to the filter settings. When I utilize the planning tool it creates duplicate tasks if I attempt to enter hours manually which then makes the entire list look like chaos and I have to go back and correct it.”
TK
Tatsiana K.
Manager
- Vendor responds to reviews
- Last review2 days ago
- Vendor responds to reviews
- Last review2 days ago
Key features
- Total features180
- @mentions
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Assignment Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Backlog Management
- Bar Chart
- Billing & Invoicing
- Blogs
- Brainstorming
- Budget Management
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Capacity Management
- Change Management
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Cost-to-Completion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Entry
- Data Import/Export
- Data Security
- Data Synchronization
- Data Tabulation
- Data Visualization
- Deadline Management
- Deal Management
- Dependency Tracking
- Digital Asset Management
- Discussions/Forums
- Display Ad Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Electronic Forms
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Gamification
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Graphical Workflow Editor
- Guest Access
- Help Desk Management
- Idea Management
- Idea Ranking
- Ideation
- Incentive Management
- Innovation Management
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Machine Learning
- Marketing Automation
- Marketing Calendar
- Media Planning
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-board
- Multiple Projects
- Multivariate Testing
- Natural Language Processing
- Negative Feedback Management
- No-Code
- Notes Management
- Office Suite
- Onboarding
- Opportunity Management
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Pipeline Management
- Pipeline Reports
- Planning Tools
- Polls/Voting
- Portfolio Management
- Predictive Analytics
- Presentation Tools
- Prioritization
- Private Dashboards
- Process Change Tracking
- Process Modeling & Designing
- Product Catalog
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Prospecting Tools
- Public Dashboards
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Recurring Tasks
- Referral Tracking
- Relationship Tracking
- Release Planning
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- eCommerce Management
- Total features180
- @mentions
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Assignment Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Backlog Management
- Bar Chart
- Billing & Invoicing
- Blogs
- Brainstorming
- Budget Management
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Capacity Management
- Change Management
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Cost-to-Completion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Entry
- Data Import/Export
- Data Security
- Data Synchronization
- Data Tabulation
- Data Visualization
- Deadline Management
- Deal Management
- Dependency Tracking
- Digital Asset Management
- Discussions/Forums
- Display Ad Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Electronic Forms
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Gamification
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Graphical Workflow Editor
- Guest Access
- Help Desk Management
- Idea Management
- Idea Ranking
- Ideation
- Incentive Management
- Innovation Management
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Machine Learning
- Marketing Automation
- Marketing Calendar
- Media Planning
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-board
- Multiple Projects
- Multivariate Testing
- Natural Language Processing
- Negative Feedback Management
- No-Code
- Notes Management
- Office Suite
- Onboarding
- Opportunity Management
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Pipeline Management
- Pipeline Reports
- Planning Tools
- Polls/Voting
- Portfolio Management
- Predictive Analytics
- Presentation Tools
- Prioritization
- Private Dashboards
- Process Change Tracking
- Process Modeling & Designing
- Product Catalog
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Prospecting Tools
- Public Dashboards
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Recurring Tasks
- Referral Tracking
- Relationship Tracking
- Release Planning
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- eCommerce Management
Integrations
- Total integrations66
- ActiveCampaign
- Adobe Creative Cloud
- Avaya Experience Platform
- Bedrock Data
- Box
- Bybrand
- Bynder
- Campaign Monitor by Marigold
- Canva
- Clockify
- Clockwise
- Confluence
- Devart ODBC Drivers
- Docusign
- Drata
- DronaHQ
- Dropbox
- Eventbrite
- Everhour
- Evernote Teams
- Expiration Reminder
- Exterro E-Discovery Software Suite
- Figma
- Front
- GetResponse
- GitHub
- GitLab
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Chat
- Google Docs
- Google Drive
- Google Sheets
- Google Slides
- Google Workspace
- Grow
- Happeo
- Harvest
- HourStack
- HubSpot CRM
- Hubstaff
- IBM App Connect
- IFTTT
- Instagantt
- Jira
- Jotform
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- LinkedIn for Business
- Looker
- Loom
- Lucidchart
- Luciq
- Mailbird
- Make
- Marker
- Meta for Business
- Microsoft 365
- Microsoft Intune
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- Netskope Active Platform
- Notion
- Okta
- OneDrive
- OneLogin
- Operations Hub
- PandaDoc
- PayPal Payments
- Pipedrive
- Pivotal Tracker
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- Rollbar
- SMS-Magic
- Saasu
- Salesforce Sales Cloud
- Screenful
- ServiceNow
- Shopify
- SimplyCast
- SkedPal
- Skyvia
- Slab
- Slack
- Splunk Enterprise
- SupportBee
- SurveyMonkey
- SyncEzy
- TMetric
- Tableau
- TeamKeeper
- TestMu AI
- Testmo
- Time Doctor
- TimeCamp
- Timely
- Toggl
- TrackingTime
- Transcend
- Tray.io
- Trello
- TriNet HR Plus
- Twilio
- Twist
- Twitter/X
- Unito
- Usersnap
- Vanta
- Velocity
- Vimeo
- WebWork Time Tracker
- Weekdone
- Whimsical
- Wistia
- Wufoo
- Xero
- Ybug
- Zapier
- Zendesk Suite
- Zight
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Connect
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- Zoom Workplace
- iQuoteXpress
- mailparser.io
- Total integrations102
- ActiveCampaign
- Adobe Creative Cloud
- Avaya Experience Platform
- Bedrock Data
- Box
- Bybrand
- Bynder
- Campaign Monitor by Marigold
- Canva
- Clockify
- Clockwise
- Confluence
- Devart ODBC Drivers
- Docusign
- Drata
- DronaHQ
- Dropbox
- Eventbrite
- Everhour
- Evernote Teams
- Expiration Reminder
- Exterro E-Discovery Software Suite
- Figma
- Front
- GetResponse
- GitHub
- GitLab
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Chat
- Google Docs
- Google Drive
- Google Sheets
- Google Slides
- Google Workspace
- Grow
- Happeo
- Harvest
- HourStack
- HubSpot CRM
- Hubstaff
- IBM App Connect
- IFTTT
- Instagantt
- Jira
- Jotform
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- LinkedIn for Business
- Looker
- Loom
- Lucidchart
- Luciq
- Mailbird
- Make
- Marker
- Meta for Business
- Microsoft 365
- Microsoft Intune
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- Netskope Active Platform
- Notion
- Okta
- OneDrive
- OneLogin
- Operations Hub
- PandaDoc
- PayPal Payments
- Pipedrive
- Pivotal Tracker
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- Rollbar
- SMS-Magic
- Saasu
- Salesforce Sales Cloud
- Screenful
- ServiceNow
- Shopify
- SimplyCast
- SkedPal
- Skyvia
- Slab
- Slack
- Splunk Enterprise
- SupportBee
- SurveyMonkey
- SyncEzy
- TMetric
- Tableau
- TeamKeeper
- TestMu AI
- Testmo
- Time Doctor
- TimeCamp
- Timely
- Toggl
- TrackingTime
- Transcend
- Tray.io
- Trello
- TriNet HR Plus
- Twilio
- Twist
- Twitter/X
- Unito
- Usersnap
- Vanta
- Velocity
- Vimeo
- WebWork Time Tracker
- Weekdone
- Whimsical
- Wistia
- Wufoo
- Xero
- Ybug
- Zapier
- Zendesk Suite
- Zight
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Connect
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- Zoom Workplace
- iQuoteXpress
- mailparser.io
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