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Zoho CRM vs monday AI Work Platform Comparison (2026)
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4.4
HubSpot CRM
4.5
Bigin by Zoho CRM
4.7
Good recommendations?
Zoho CRM
4.3
(7K)5
3.5K
4
2.3K
3
781
2
173
1
84
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
monday AI Work Platform
4.6
(6.1K)5
3.9K
4
1.7K
3
321
2
52
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Zoho CRM records all contact, lead & account data. It also lets you assign tasks, automate workflows & marketing, track revenue & send communications.
Improve your task management with monday.com, the customizable platform built to help managers and teams organize their work more efficiently. Eliminate repetitive work with no-code automations, integrate your favorite tools, and easily assign and track tasks with intuitive boards and dashboards.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
7K
5
4
3
2
1
3.5K
2.3K
781
173
84
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this app4.6
6.1K
5
4
3
2
1
3.9K
1.7K
321
52
24
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“I like Zoho CRM for its smart workflow management that automates routine tasks and it’s effective email campaign features that helps create and track personalized customer engagement.”
GO
Gabriella O.
Human resources manager
“It provides a solid combination of contact management, email communication, workflow automation, and sales tracking capabilities.”
AR
Ansuman R.
Ecom manager
“Strong Ecosystem Integration: Seamlessly syncs across the broader Zoho suite (Zoho Desk, Books, Campaigns) and third-party apps like Google Workspace.”
KJ
Krishna J.
Architect
Pros
“The automated task generation typically produces generic timelines that require significant manual editing, making the tool feel more like a basic template generator than an intelligent system capable of understanding our specific business needs.”
Marquita V.
SALES MANAGER
“Pros: AI automates tasks, clear visuals, good Great Integration Scope: Connects smoothly with common tools (Google Workspace, Slack, Excel), and AI can sync updates across platforms seamlessly.”
Gagandeep S.
Hr
“The automation features are incredibly powerful—reducing manual data entry and ensuring that my team stays updated on every task status in real-time.”
Yoan C.
DISTRIBUTION CENTER MANAGER
Cons
“It is a bit difficult while integrating with the previous crm as there are few gaps and not able to capture the few details same as the previous crm”
sc
suba c.
Customer Success Executive
“The mobile app is really frustrating when I'm out showing properties and need to update deal stages on the fly.”
AC
Andy C.
Sales Director
“Certain automation workflows are overly cumbersome to build, particularly when including multiple conditions and actions.”
AD
Alexandre D.
Secretary General
Cons
“Some of the automation tools feel way too complicated for simple sales workflows, too. Plus, the mobile app always lags whenever I’m trying to check pipeline updates from trade shows or while I'm out at client visits.”
AC
Andy C.
Sales Director
“we encountered more and more buggy behaviour on Scale using Monday.com to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member.”
BL
Ben L.
General Manager
“Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from.”
LD
Lochlan D.
Director
- Vendor responds to reviews
- Last review10 days ago
- Vendor responds to reviews
- Last review9 days ago
Key features
- Total features180
- 360 Degree Feedback
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Advertising Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Applicant Tracking
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management
- Assessment Management
- Asset Categorization
- Asset Lifecycle Management
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Targeting
- Audit Management
- Automated Routing
- Automated Scheduling
- Automatic Time Capture
- Backlog Management
- Backorder Management
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Benchmarking
- Benefits Management
- Bid Management
- Billing & Invoicing
- Brainstorming
- Brand Guidelines
- Brand Management
- Brand Tracking
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Candidate Management
- Capacity Management
- Capacity Planning
- Case Notes
- Catalog Management
- Categorization/Grouping
- Change Management
- Change Order Management
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commission Management
- Communication Management
- Compensation Management
- Competitive Analysis
- Compliance Tracking
- Conferences/Conventions
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Conversion Tracking
- Correlation Analysis
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Dictionary Management
- Data Entry
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Dependency Tracking
- Diagramming
- Digital Asset Management
- Discussions/Forums
- Docket Management
- Document Classification
- Document Management
- Document Review
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Profiles
- Employee Scheduling
- Energy Management
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Event Triggered Actions
- Exception Reporting
- Expense Management
- Expense Tracking
- Extended Stay
- Facility Management
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- Fixed Asset Management
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- Full Text Search
- Functions/Calculations
- Gamification
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Guest Experience Management
- HR Management
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Idea Management
- Ideation
- Image Editing
- Incentive Management
- Incident Reporting
- Influencer Tracking
- Inspection Management
- Insurance Management
- Interaction Tracking
- Interactive Elements
- Internal Chat Integration
- Interview Management
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- IoT Device Management
- Issue Management
- Issue Tracking
- Iteration Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- Negative Feedback Management
- No-Code
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- eCommerce Management
- Total features180
- 360 Degree Feedback
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Advertising Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Applicant Tracking
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Artwork Management
- Assessment Management
- Asset Categorization
- Asset Lifecycle Management
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Targeting
- Audit Management
- Automated Routing
- Automated Scheduling
- Automatic Time Capture
- Backlog Management
- Backorder Management
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Benchmarking
- Benefits Management
- Bid Management
- Billing & Invoicing
- Brainstorming
- Brand Guidelines
- Brand Management
- Brand Tracking
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Candidate Management
- Capacity Management
- Capacity Planning
- Case Notes
- Catalog Management
- Categorization/Grouping
- Change Management
- Change Order Management
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commission Management
- Communication Management
- Compensation Management
- Competitive Analysis
- Compliance Tracking
- Conferences/Conventions
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Conversion Tracking
- Correlation Analysis
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Dictionary Management
- Data Entry
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Dependency Tracking
- Diagramming
- Digital Asset Management
- Discussions/Forums
- Docket Management
- Document Classification
- Document Management
- Document Review
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Due Date Tracking
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Profiles
- Employee Scheduling
- Energy Management
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Event Triggered Actions
- Exception Reporting
- Expense Management
- Expense Tracking
- Extended Stay
- Facility Management
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Filtering
- Financial Management
- Fixed Asset Management
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- Full Text Search
- Functions/Calculations
- Gamification
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Guest Experience Management
- HR Management
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Idea Management
- Ideation
- Image Editing
- Incentive Management
- Incident Reporting
- Influencer Tracking
- Inspection Management
- Insurance Management
- Interaction Tracking
- Interactive Elements
- Internal Chat Integration
- Interview Management
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- IoT Device Management
- Issue Management
- Issue Tracking
- Iteration Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- Negative Feedback Management
- No-Code
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Role-Based Permissions
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- eCommerce Management
Integrations
- Total integrations65
- ActiveCampaign
- Adobe Creative Cloud
- Asana
- Avaya Experience Platform
- Basecamp
- Bedrock Data
- Bitbucket
- Box
- Docusign
- Dropbox
- Eventbrite
- GetResponse
- GitHub
- GitLab
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Workspace
- HubSpot CRM
- HubSpot Data Hub
- Jira
- Jotform
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- PagerDuty
- PandaDoc
- PayPal Payments
- Pipedrive
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- SMS-Magic
- Saasu
- Salesforce Sales Cloud
- Shopify
- SimplyCast
- Skyvia
- Slack
- Stripe Payments
- SurveyMonkey
- Todoist
- Trello
- Twilio
- Twitter/X
- Typeform
- WooCommerce
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- Zoom Workplace
- iQuoteXpress
- mailparser.io
- Total integrations32
- ActiveCampaign
- Adobe Creative Cloud
- Asana
- Avaya Experience Platform
- Basecamp
- Bedrock Data
- Bitbucket
- Box
- Docusign
- Dropbox
- Eventbrite
- GetResponse
- GitHub
- GitLab
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Workspace
- HubSpot CRM
- HubSpot Data Hub
- Jira
- Jotform
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- PagerDuty
- PandaDoc
- PayPal Payments
- Pipedrive
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- SMS-Magic
- Saasu
- Salesforce Sales Cloud
- Shopify
- SimplyCast
- Skyvia
- Slack
- Stripe Payments
- SurveyMonkey
- Todoist
- Trello
- Twilio
- Twitter/X
- Typeform
- WooCommerce
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- Zoom Workplace
- iQuoteXpress
- mailparser.io
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