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Appointment Reminder Software with Surveys & Feedback (2026)

Last updated: April 2026

Key features of Appointment Reminder Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Confirmations/Reminders: Reviewers highlight that confirmations and reminders reduce no-shows, save time, and allow customizable, multi-channel communication. 98% of reviewers rated this feature as important or highly important.
  • SMS Reminders: Users note that SMS reminders are effective for reducing no-shows, offering customizable messages, and improving client communication. 95% of reviewers rated this feature as important or highly important.
  • Appointment Scheduling: Reviewers appreciate the flexibility, ease of use, and ability to customize scheduling, which helps manage appointments efficiently. 93% of reviewers rated this feature as important or highly important.
  • Online Booking: Users value the convenience and 24/7 availability, allowing clients to book at their convenience and reducing administrative workload. 93% of reviewers rated this feature as important or highly important.
  • Calendar Sync: Reviewers highlight the importance of calendar sync for avoiding double bookings, saving time, and keeping schedules updated across platforms. 92% of reviewers rated this feature as important or highly important.
  • HIPAA Compliant: Users emphasize the importance of HIPAA compliance for securely handling sensitive client information and maintaining privacy. 91% of reviewers rated this feature as important or highly important.
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64 software options

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Reduce no-shows by prompting patients to confirm, cancel or reschedule their appointments with automated Appointment Reminders from Phreesia. Reduce no-shows by as much as 78% with reminders via text message, email or automated voice call with multi-language support.

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