Appointment Reminder Pricing, Features, Reviews & Comparison of Alternatives

Appointment Reminder

Integrated appointment reminder scheduling tool

4.7/5 (27 reviews)

Appointment Reminder overview

What is Appointment Reminder?

Appointment Reminder is an booking reminder scheduling tool for businesses which can be integrated with existing booking calendars including Google Calendar, Outlook and iCalendar to send reminders to clients. By providing users with the tools to set up and automate appointment reminders in SMS or email format, Appointment Reminder aims to help businesses reduce the number of no-shows, save staff time which can be spent on more important tasks, and keep clients engaged through targeted messages.

Businesses can integrate Appointment Reminder with their current booking calendar tool to automate reminders for scheduled bookings. When adding a booking to existing scheduling applications such as Google Calendar or Outlook, users can simply input the client's phone number to automatically schedule an email or SMS reminder before the appointment time. Users can customize parameters such as the timeframe in which reminders should be sent, the amount of reminders to send, the method of sending, and the script and language that should be used for each customer.

In order to help reduce no-shows, timely reminders are automatically sent to customers. Customers are able to reply with confirmation, which then automatically updates the entry within the calendar tool and can be sent as an email notification to the relevant staff member. Reminders can be turned on or off for specific clients and users can choose from a variety of pre-written scripts depending on the type of service or customer.
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Pricing

Starting from
$19/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Appointment Reminder screenshot: Pre-written SMS reminder scripts are automatically sent to clients in the run up to their appointmentHow to use Appointment Reminder to send Text RemindersAppointment Reminder screenshot: Synchronize with existing calendar applications to send reminders for each upcoming appointmentAppointment Reminder screenshot: Clients can respond to reminder messages in order to confirm and the calendar is automatically updatedAppointment Reminder screenshot: Import appointments and contacts to send reminders and view confirmations or repliesAppointment Reminder screenshot: Add the clients mobile number to scheduled appointments in order to send a reminder and set up parameters such as what and when to send

Appointment Reminder reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.7
  4.6
Madhawa Chathuranga

Be Smart with Appointment Reminder

Used daily for free trial
Reviewed 2019-10-05
Review Source: Capterra

I used it for my appointments with the home visit patients

Pros
Its shows us all the appointments which confirmed and unconfirmed and also cancel. and its like a digital calender and its very easy to use

Cons
there is some problem with the appointments with the same starting time.and while editing its back to the begining of the list

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Meredith Rines

Love this system!

Used daily for 2+ years
Reviewed 2018-10-05
Review Source: Capterra

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

Pros
It's really easy to use and create multiple appointments. As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

Cons
It can be a little difficult to schedule two appointments with the same start time, but it can be done!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthew Childers

Great! Our appointment shows have gone up a ton!

Used daily for 1-2 years
Reviewed 2020-09-03
Review Source: Capterra

Wonderful, with increase show rates!

Pros
This has a ton of flexibility for our business needs. We can connect to google calendar and also our Office365 calendars. [SENSITIVE CONTENT HIDDEN] is great to work with and super quick to make it work for our needs.

Cons
I would like to see the online appoinmtnet scheduler work better. They are working on it though. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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kathleen mahn

not user friendly - staff was condescending

Used daily for free trial
Reviewed 2018-08-24
Review Source: Capterra

didn't sync with my calendars.

Pros
nothing. didn't work. had high hopes but nothing

Cons
not user friendly. support staff was condescending. disappointed.

Response from Voicent Communications


Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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cheryl McCabe

Have been using since it's launch

Used daily for 2+ years
Reviewed 2018-10-05
Review Source: Capterra

Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.

Pros
It is very easy to use and update appointments for clients. They all love it and I love knowing they received their reminder - No excuses to miss!

Cons
The client list, when editing, always jumps back to the beginning of the list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Appointment Reminder pricing

Starting from
$19/month
Pricing options
Subscription
Free trial
View Pricing Plans

100 appointment reminders: $19/month

300 appointment reminders: $49/month

600 appointment reminders: $89/month

1200 appointment reminders: $150/month

Appointment Reminder features

Calendar Management
Customizable Templates
Data Import/Export
Reminders
Third Party Integration

API (447 other apps)
Activity Dashboard (288 other apps)
Activity Tracking (199 other apps)
Automatic Notifications (240 other apps)
Contact Management (164 other apps)
Custom Fields (165 other apps)
Customer Database (200 other apps)
Customizable Branding (250 other apps)
Customizable Reporting (188 other apps)
Electronic Payments (169 other apps)
Email Integration (222 other apps)
Real Time Data (155 other apps)
Reporting & Statistics (314 other apps)
Social Media Integration (200 other apps)
Surveys & Feedback (183 other apps)

Videos and tutorials

Additional information for Appointment Reminder

Key features of Appointment Reminder

  • Appointment reminders
  • Data encryption
  • Application integration
  • Automatic reminders
  • Calendar management
  • Calendar sync with Google
  • Contact database
  • Customizable templates
  • Data extraction
  • Email notifications
  • Event calendar
  • HIPAA compliance
  • Real time updates
  • SMS integration
  • SSL security
  • Third party integration
  • Appointment management
  • Group scheduling
  • Import / export data
  • Email templates
  • Automatic adjustments
  • iCalendar support
  • Email invitations & reminders
  • Tags & keywords
  • Booking management
  • Follow-up scheduling
View All Features

Benefits

Add multiple calendar schedules to one Appointment Reminder account to send reminders to all clients regardless of which staff member scheduled the appointment.

Import appointments and contacts for businesses that already use a different calendar system but want to import appointments so that reminders can be sent to their customers.

Send scheduled and automatic SMS, email, or voice reminders to customers and allow them to reply, confirm or cancel their upcoming appointments. Confirmations are automatically displayed on the calendar entry and can be sent to staff via email.

Categorize appointments by keywords. For example, write ‘no send’ anywhere in the appointment details to stop a reminder being sent to that particular customer.

Choose from a variety of pre-built message templates with appointment details (such as date and time) automatically added in. Users can set up multiple languages or scripts for different customers and services.