App comparison
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Contact Center
9 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Cognigy.AI
5
18
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
Kustomer
5
54
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Medallia Agent Connect
5
16
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback, coaching, and QA for customer support.
Read more about Medallia Agent Connect
Help Lightning
5
10
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
Infobip
5
9
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel customer communication and engagement
Read more about Infobip
Soon
5
33
4
13
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Shift Scheduling and WFM for Modern Teams
Read more about Soon
Textel
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS solution for contact centres
Read more about Textel
Hammer Cloud Platform
Automated self-service testing platform
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.
Read more about Hammer Cloud Platform
