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Contact Center Software

Last updated: April 2026

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5 software options

Conversational AI Platform logo

Cloud-based chatbot and voicebot builder

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Streamline your contact center operations with AI-powered automation

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara delivers 360° omnichannel communication across voice, chat, video, and WhatsApp. SmartAgents, AI Copilot, and autonomous QA drive intelligent automation, quality, and CX excellence at scale.

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VICIdial logo

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

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