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Efficy CRM

Pay-less for more. Europe's most flexible CRM

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Efficy CRM Pricing, Features, Reviews and Alternatives

Efficy CRM product overview

Price starts from

20

/user

Per month

What is Efficy CRM?

At last, a CRM solution that truly adapts to your needs...

Key benefits of using Efficy CRM

• Offers a 360° view of your customer data

• Centralizes all your customer data in one place

• Automates your day-to-day administrative activities, giving you more time for what really matters

• Helps simplify and manage all aspects of project planning

• Stores all your documents with unlimited space

• Available at any time, anywhere, on any device

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Live Online
Webinars
Documentation
In Person
Videos

Efficy CRM pricing information

Value for money

3.9

/5

84

Starting from

20

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Efficy CRM features

Functionality

3.9

/5

84

Total features

134

31 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Efficy CRM users reviews

Overall Rating

4.0

/5

84

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.04/10
Rating distribution

5

4

3

2

1

24

42

12

4

2

Pros
We are growing, fast and faster. Handling always more projects in a smooth and pleasant usage thanks to its high customization ability that allowed to perfectly fit our business.

PP

Pascal P.

EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand.

MR

Marjorie R.

Many to many relations is positively impressive, it can really help you to find the right information at the right place.

LB

Luc B.

Cons
It might be possible that you are just handling things the wrong way and that "simplifying" things might make your life a lot easier.

BV

Bart V.

The offline installation need to be setup by a technical skilled person.

JV

Jens V.

It is sometime hard to know where to find the relevant information in order to use a more complex functionality.

DB

Didier B.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dreamed of a fully-fledged, userfriendly CRM? Found it!

Reviewed 4 years ago

Clear visibility on commercial pipeline, on client touch points (360° view)

Pros

-User-friendliness, very easy to explain to Sales people, powerful search engine and speedy responsiveness: boosts users' adoption! -Fully-fledged: it has all the features of the big ones , at a lesser cost -Limited to no IT needed, which makes it easily accessible for SMEs -More than a CRM: upload & download functions, digital documents & templates, Sales Gamification App, great Dashboarding with Cliksense...

Cons

Very little to say: project went smoothly and in a very short time frame, the Efficy team is very involved and responsive, in less than 2 months the Sales team adoption is already high. Waiting eagerly for the App!!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Efficy CRM review obv 6 jaar ervaring

Reviewed 3 months ago
Pros

- Project management - Per klant kan een dossier opgesteld worden en kan je alle acties bijhouden - Met de Flexmail integratie kan je email campagnes uitsturen

Cons

- Opleiding nodig om te kunnen werken met Efficy

Showing original review in Dutch. See translation

Vendor response

Hi Barbara, And thank you for your comment. It will even be easier in the future because we'll integrate completely a marketing automation solution within our CRM ;-) Thanks to APSIS' acquisition, a Swedish company. Concerning training, you shoudl think about attending to our webinars. They'll be back very soon. These webinars are dedicated to our customers, and could give you some tricks & tips in your usage. https://www.efficy.com/nl/news-type/webinars-nl/ Stay tuned then ;-) The Efficy Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Beoordeling van Pieter van Hulst / Solid Services

Reviewed 3 months ago

De overgang naar het systeem vereist een andere manier van denken over de opslag en omgang met data. Dit is een onderdeel dat m.i. niet door alle medewerkers gelijk wordt opgepikt, waardoor weerstand ontstaat tegen het systeem. Anderzijds hebben de positieve aspecten zoals hierboven genoemd wel de waarde van het systeem bewezen.

Pros

Wat handig is, is dat informatie gemakkelijk met elkaar te koppelen is. Ook het delen van informatie is zeer gemakkelijk waardoor samenwerken efficiënt gaat. Ook de mogelijkheid overal de belangrijke data up tot date bij de hand te hebben is zeer positief. Daarnaast is het versie beheer van documenten eindelijk een keer goed geregeld. Het opzoeken van informatie kan op meerdere manieren en gaat snel.

Cons

Grootste nadelen zijn: - de afhankelijkheid van de server. Als deze niet stabiel is zijn er verlies-uren. - de app voor mobiele apparaten is niet handig te gebruiken. Ter plaatse een agenda (van anderen) raadplegen of documenten inzien is niet mogelijk of zeer omslachtig. - de opslag van grote bestanden is niet mogelijk. dit leidt tot tijdverlies door de noodzaak bestanden op te knippen.

Showing original review in Dutch. See translation

Vendor response

Hi Pieter and dankje wel for your review I'm sure it could help people to understand better our solution. Concerning your difficulties with our tool, I'll make sure we follow your requests. For large files, I'll give you an advice. Don't use the drag & drop function, please use the old-fashioned briwser search. It may solve your issue . To continue this conversation further, do not hesitate to contact me directly lba@efficy.com Want ot know more tricks & tops, please feel free to attend our webinars https://www.efficy.com/nl/news-type/webinars-nl/ Have a nice day and thanks again The Efficy team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Efficient small to mid-size company CRM

Reviewed 3 months ago

FLuid, simple to use, easy to configure.

Pros

Easy to deploy, many standard features that can be easily tweaked but not too many, very complete KPI module easy to deploy on your own.

Cons

Not enough thought was put on multilingual environments (given that our software was developed in France before this company merged with Efficy).

Vendor response

Hi Annelies and thank you for your review Ease of deployment is one nice advantage of our solutions. And concerning multilingual features, I think you're speaking about INES CRM which wasn't completely multilingual, you're 100% right. For you to know, Efficy CRM is now available in 23 languages, even with non roman alphabets. Thanks again and see you soon ;-) The Efficy Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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mijn ervaring met Efficy

Reviewed 3 months ago

hiervoor gebruikte we verkenner. Dat werkte een stuk gemakkelijker en was overzichtelijker.

Pros

redelijk gemakkelijk om te gebruiken documenten rechtstreeks per mail te versturen, indien mailadres ontvanger in Efficy bekend is

Cons

vooral gericht op verkoop loopt wel eens vast foto's moet je per stuk openen telefonische hulplijn is slecht bereikbaar mappen overzetten van verkenner niet mogelijk indien het mailadres niet in Efficy staat, moet het te versturen document eerst in verkenner worden opgeslagen om het te kunnen versturen

Showing original review in Dutch. See translation

Vendor response

Hi Elon, and thank you for your review. Nice to see that you benefit a bit from Efficy. Concerning your requests, I may have answer for some of them. Photos, don't forget you can use the Gallery view in your CRM, you'll see the pictures without haing to open each of them. Concerning folder, I'll get answers for you ;-) Don't hesitate to remind me, here's my address lba@efficy.com. Sorry but Ik sprak geen nederlands but English should work Talk to you soon The Efficy Team

Efficy CRM FAQs and common questions

Q. What type of pricing plans does Efficy CRM offer?

Efficy CRM has the following pricing plans:
Starting from: €20.00/month
Pricing model: Subscription


Q. Who are the typical users of Efficy CRM?

Efficy CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Efficy CRM support?

Efficy CRM supports the following languages:
English, German, French, Dutch, Chinese (Simplified), Danish, Italian, Spanish, Swedish, Arabic, Croatian, Czech, Finnish, Greek, Hungarian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Slovak, Turkish


Q. Does Efficy CRM support mobile devices?

Efficy CRM supports the following devices:
Android, iPad, iPhone


Q. Does Efficy CRM offer an API?

Yes, Efficy CRM has an API available for use.


Q. What other apps does Efficy CRM integrate with?

Efficy CRM integrates with the following applications:
Microsoft Outlook, Microsoft PowerPoint, Google Docs, Yousign, Gmail, DocuSign, Flexmail, ACTITO, Mailchimp, Mailjet, Plezi, Universign, Microsoft Word, Microsoft Excel


Q. What level of support does Efficy CRM offer?

Efficy CRM offers the following support options:
Phone Support, Chat, Email/Help Desk, Knowledge Base, FAQs/Forum

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