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Top Rated Contact Center Software with Activity dashboard - Page 6

Last updated: October 2026

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322 software options

Nectar Desk logo

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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ScorebuddyCX logo

AI-powered CX intelligence platform

ScorebuddyCX is an AI-powered CX intelligence platform connecting QA, conversation analytics, and coaching. Auto-score 100% of voice, chat, and email interactions with 90%+ accuracy, surface Voice of Customer insights, and close the loop with targeted coaching and training.

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Salesforce Service Cloud logo

AI powered customer service management platform

Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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net2phone Canada logo

Cloud-based VoIP communications platform for business users

net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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AuguTech logo

Hosted predictive dialer & switch board solution.

Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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Afosto logo

Dutch point of sale (POS) solution for retail stores

Afosto is a Dutch point of sale (POS) solution designed to help retail stores manage both online and offline sales using cash registers and eCommerce webshops. It lets users manage stocks across multiple warehouses & update product inventory across all sales channels through a centralized database.

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Dialogo logo

Cloud-based live chat and conversational AI platform

Dialogo is a cloud-based conversational AI platform that helps businesses respond to various requests from different channels, recognize the nationality of the calling customers, and more on a unified platform.

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Dialics logo

Inbound Call Tracking Software

Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion

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Cresta logo

AI-based sales enablement solution

Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Dialbird logo

Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

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RapportCMS logo

Complete Call Center Solution

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Surfboard logo

Support team scheduling, made simple.

Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place.

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QualityDesk logo

Cloud-based contact center tool for customer service.

QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

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Voice Clearity logo

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

Read more about CallMiner Eureka

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

Read more about OnviSource OmVista

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Kiamo logo

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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VARTA logo

Insights-led Customer Communication Platform

FCI CCM’s VARTA platform offers AI-driven, compliant, and personalized customer communication for banks, driving engagement, growth, and compliance.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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