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Contact Center
Page 7

Contact Center Software with Blended Call Center (2026) - Page 7

Last updated: April 2026

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Features

Call Recording(156)

Blended Call Center

IVR(153)

Callback Scheduling(108)

Social Media Integration(71)

Integrated with

Microsoft 365(7)

Microsoft Outlook(10)

Google Calendar(12)

ActiveCampaign(13)

Adobe Commerce(12)

Pricing model

Free(29)

Open Source(2)

Free Trial(103)

One Time License(2)

Subscription(142)

Devices supported

Mac(78)

iPad(57)

Android(70)

Linux(66)

Web-based(164)

iPhone(66)

Windows(103)

Organization types

Small Business(158)

Non Profit(98)

Large Enterprises(151)

Public Administrations(97)

Freelancers(63)

Mid Size Business(159)

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164 software options

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NobelBiz OMNI+

(0)

End-to-end solutions for the call center industry

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All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

AgentHub

(0)

Live on-screen guidance software

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Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

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Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

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Users also considered

SOGEDES.X

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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

DCDial

(0)

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

ID Cloud

(0)

ID CLOUD, A premium cloud contact center solution.

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ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

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CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

CommPeak Dialer

(0)

Double Your Call Center’s Reach with Predictive Dialing

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The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

GoContact

(0)

Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Belsmart

(0)

Cloud based omni-channel contact center software

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Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

Akio.CX

(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Office24by7

(0)

All-in-One Office Automation Solutions

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Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

Coztel

(0)

Advanced cloud-based call center software

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

CommPeak Dialer

(0)

Double Your Call Center’s Reach with Predictive Dialing

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