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CommPeak Cloud PBX Logo

Manage Communications With CommPeak’s Cloud PBX

Table of Contents

CommPeak Cloud PBX - 2025 Pricing, Features, Reviews & Alternatives

What is CommPeak Cloud PBX?

CommPeak Cloud PBX is a solution that helps users oversee and manage real-time call activities through the Internet. Businesses can engage with clients and supervise live operations using CommPeak's Cloud PBX services tailored for enterprises.

CommPeak Cloud PBX is accessible from anywhere with internet connectivity. It enables users to take charge of the system from any device, foster heightened workplace adaptability and independence, streamline call management, and automate call routing to suitable agents, facilitating individual performance metrics evaluation. Administrators can allocate agents to workstations based on pertinent skills, engage in discreet guidance and intervention to aid agents, or seamlessly take over calls and scrutinize call data records (CDRs) and agent statistics, encompassing metrics such as total pause duration.

The cloud-driven PBX phone system evolves in tandem with distinct business needs, ensuring a harmonious operations expansion.

Users can add or reduce extensions at convenience, exercise control over business growth plans by reviewing CDRs and empower the workforce, fostering business growth.

Benefits of using CommPeak Cloud PBX

Real-Time Data Analysis and Insights - Explore the dashboard and key performance indicators to detect success patterns.

Efficient Management of Call Center Queues - Allocate agents to specific queues and prioritize call sequencing in real-time.

Swift Setup and Utilization - Configures Cloud PBX services within a few hours for rapid deployment.

Agent Interface Simplified - Empower agents with personalized dashboards, granting the ability to pause and review.

One-Click Dialing - Reach out to customers through the virtual PBX phone system with a single click.

IVR/Auto Attendant Capabilities - Streamline call routing through an adaptable auto attendant system, tailored to client needs.

Comprehensive CDRs and Call Recordings - Empower Cloud PBX agents with access to call history and the option to listen to recordings.

Seamless, Virtual Workflow Management - Oversee performance directly from the online Cloud PBX dashboard.

Integrated Softphone - Leverage the WebRTC version at no cost or opt to download the Softphone directly to devices.

Starting from

75

Per month

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CommPeak Cloud PBX's features

Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Automatic Call Distribution
Blended Call Center
Call Center Management
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Customizable Caller ID
Customizable Reports
For Cloud Phone Systems
Inbound Call Center
Interaction Tracking
IVR
Monitoring
Performance Management
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Reporting/Analytics
Ring Groups
Role-Based Permissions
SIP Trunking
Third-Party Integrations
Virtual Extensions
Voice Mail
Workflow Management

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CommPeak Cloud PBX pricing

Value for money rating:

Starting from

75

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

CommPeak Cloud PBX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos

CommPeak Cloud PBX FAQs

Q. What type of pricing plans does CommPeak Cloud PBX offer?

CommPeak Cloud PBX has the following pricing plans:
Starting from: $75.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of CommPeak Cloud PBX?

CommPeak Cloud PBX has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. Does CommPeak Cloud PBX offer an API?

No, CommPeak Cloud PBX does not have an API available.


Q. What other apps does CommPeak Cloud PBX integrate with?

CommPeak Cloud PBX integrates with the following applications:
Vtiger CRM, Salesmate, Uptrader, Zoho CRM, Easysoft, Altvia, Sales Town, Trello, Pipedrive, Dynamics 365, Optimove, iTech, Salesforce Sales Cloud, SugarCRM, Solitics, Antelope Systems, Dynamics 365 Customer Service, Saphyte, Dynamics 365 Sales, EspoCRM, HubSpot CRM, Shopify


Q. What level of support does CommPeak Cloud PBX offer?

CommPeak Cloud PBX offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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