getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Contact Center Software with Freelancers - Page 15

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

393 software options

Creatio logo
(0)

Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

Read more about Creatio

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
InfoCision logo

Web-based call center and internal communication software

InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

Read more about InfoCision

Users also considered
Dialpad Ai Contact Center logo
(0)

The Agentic AI contact center built to resolve.

Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform, autonomously resolving up to 80% of issues. Governed by Dialpad's Guardian layer and validated through the Proving Ground before you scale.

Read more about Dialpad Ai Contact Center

Users also considered
Echo AI logo
(0)

Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

Read more about Echo AI

Users also considered
Sycurio.Voice logo
(0)

PCI compliant payment solutions for contact centers & CRM

Sycurio creates enhanced PCI DSS compliant payment experiences in all your voice & digital channels. Our solutions include PCI compliant phone & IVR payments solutions for contact centers, digital payment links for agent chat and messaging apps, and payment APIs for AI service & app development.

Read more about Sycurio.Voice

Users also considered
SQM CX Quality™ logo
(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about SQM CX Quality™

Users also considered
EasyGoIVR logo
(0)

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

Read more about EasyGoIVR

Users also considered
NobelBiz OMNI+ logo
(0)

End-to-end solutions for the call center industry

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

Read more about NobelBiz OMNI+

Users also considered
HoduPBX logo

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

Read more about HoduPBX

Users also considered
NobelBiz Voice Carrier Network logo
(0)

Enhance Your Contact Center with Superior Voice Solutions

The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

Read more about NobelBiz Voice Carrier Network

Users also considered
Nixxis Contact Suite logo

Axxelerate your customer interactions

One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

Read more about Nixxis Contact Suite

Users also considered
Fusion Connect CCaaS logo
(0)

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

Users also considered
Verascape logo
(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Read more about Verascape

Users also considered
KingAsterisk Custom VICIdial logo
(0)

Personalized VICIdial features for smoother operations.

Enhance your VICIdial platform with custom features, interface improvements, workflow adjustments, reporting, and operational enhancements designed to support your unique business requirements and daily activities.

Read more about KingAsterisk Custom VICIdial

Users also considered
*astTECS IVR logo
(0)

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

Read more about *astTECS IVR

Users also considered
AI SmartTalk logo
(0)

Cloud-based AI chatbot for omnichannel automation

AI SmartTalk is a cloud-based, EU-hosted AI chatbot platform automating customer interactions across 7 channels via a unified inbox.

Read more about AI SmartTalk

Users also considered
CalLite CRM logo
(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

Users also considered
dialnote logo
(0)

AI business phone system with unlimited users

dialnote is a business phone system that features AI-powered voice agents for handling inbound calls, text messaging, and WhatsApp communications. The platform offers unlimited calling seats, call routing, call recording, and integrations with CRM systems including Salesforce, Zendesk, and HubSpot. It includes AI capabilities such as call transcription, automated call summaries, call tagging, and lead capture functionality.

Read more about dialnote

Users also considered
Contact Center as a Service (CCaaS) logo

Unified communicate management software for contact centers

Evolve IP is a unified communication management solution designed to help contact centers of all sizes manage email, voice, and telephonic communications via a unified portal. It offers a host of features such as contact center architecture, campaign management, call routing, IVR/voice response, and interactive voice response.

Read more about Contact Center as a Service (CCaaS)

Users also considered
CoreMedia Experience Platform logo

Elevate Experience. Drive Impact.

The CoreMedia Experience Platform is a unified DXP solution that connects a powerful CMS with robust engagement tools, designed to help global B2B and B2C companies create personalized experiences at scale.

Read more about CoreMedia Experience Platform

Users also considered
Aspect Unified IP logo

Enable inbound and outbound omni-channel contact.

Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.

Read more about Aspect Unified IP

Users also considered
CommPeak Dialer logo
(0)

Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

Read more about CommPeak Dialer

Users also considered
Nvoip logo
(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Read more about Nvoip

Users also considered
Evolux logo

Solution for Call Centers with focus on customer experience.

Evolux software is ideal for critical operations with focus on user experience. It allows the integration of the Call Center with CRM tools and provides solutions that contribute to saving time and increasing productivity, without neglecting the quality of service.

Read more about Evolux

Users also considered