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Top Rated Contact Center Software with Freelancers - Page 12

Last updated: September 2026

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393 software options

Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

Make every phone conversation matter and give time back to your reps with 100+ CRM, helpdesk, and software integrations.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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JustCall logo

Cloud-based AI communication platform for sales teams

AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.

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DialPhone logo
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AI-powered phone and contact center platform

DialPhone AI Pro is a unified communications platform combining cloud VoIP, business SMS, video meetings, online fax, team chat, and omnichannel contact center tools. AI-powered features include real-time transcription, automated SMS drafting, an AI receptionist for call routing and booking, and CRM integration with automated logging. It supports compliance standards like HIPAA, SOC 2 Type II, GDPR, FINRA, and PCI-DSS for regulated industries.

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iCallify logo
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Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

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Regie.ai logo
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AI-powered sales prospecting & outreach workspace

Regie.ai is an AI-powered sales assistant platform that provides an agentic workspace for outbound prospecting and pipeline generation. The platform features AI agents that handle sourcing, lead enrichment, email composition, dialing, and LinkedIn tasks from a single interface. Regie.ai offers multi-channel orchestration across email, phone, and social platforms, along with automated messaging that adapts to individual voice and identifies timely engagement opportunities.

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NVIDIA Riva logo
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GPU-accelerated speech AI for enterprise pipelines

GPU-accelerated speech AI platform offering customizable ASR, TTS, and NMT pipelines for cloud and on-premises deployment.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Callbook.ai logo
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AI phone system that integrates seamlessly with Zoho CRM

Callbook.ai offers a sophisticated AI phone system seamlessly integrated with Zoho CRM. It features human-like AI conversations, easy integration without the need for extra tools, and automates the process of saving call data directly into Zoho CRM fields.

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CallRail logo

Call Tracking & Analytics

CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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NovelVox Unified Agent Desktop logo
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Integrated Contact Center Desktop for Specific Business Need

NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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Voice Clearity logo

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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Reflexis Real-Time Task Manager logo

Task management solution for retailers of all sizes

Reflexis Task Manager is an all-in-one task management solution for retailers to aid with corporate-to-store communication

Read more about Reflexis Real-Time Task Manager

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Operata logo
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Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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FrontLine logo
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The operations platform for multi-client contact centres

FrontLine is the operations platform for contact centres running several client programs at once, and it sits alongside your CCaaS rather than on top of it. Agents, schedules, QA evaluations and reports are scoped to each client and line of business, and every client gets its own portal view.

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klink.cloud logo
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Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Video Call Center logo
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Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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4outbound logo
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Outbound contact plugins & APIs

4outbound offers a suite of plugins and APIs to streamline and ensure compliance in outbound communication. Its features include intelligent data orchestration, various auto-dialing options, omnichannel support, and intuitive agent workflows.

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healow Genie logo
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Conversational AI and contact center solution

Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

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ID Cloud logo
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ID CLOUD, A premium cloud contact center solution.

ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media & video into one single interface.

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Grypp logo
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Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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