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Best Contact Center Software for Freelancers

86 software options

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Pricing models


Customer rating



CallTrackingMetrics

4.6
(62)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about CallTrackingMetrics

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

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ChaseData CCaaS is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about ChaseData CCaaS

Twilio

4.6
(254)

Voice and messaging for your web and mobile applications

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Twilio is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Twilio

Aircall

4.3
(229)

Phone system for support and sales teams

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Aircall is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Aircall

GoToConnect

4.5
(579)

The first-ever truly unified voice and video solution.

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GoToConnect is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about GoToConnect

Salesforce Service Cloud

4.4
(518)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

LogMeIn Rescue

4.6
(131)

Remote support for helpdesks, call centers and organizations

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LogMeIn Rescue is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LogMeIn Rescue

3CX

4.5
(238)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about 3CX

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Freshcaller

3.8
(25)

Modern Phone System for customer support & sales

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Freshcaller is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Freshcaller

ProcedureFlow

4.9
(26)

Cloud-based knowledge management software

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ProcedureFlow is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

Read more about ProcedureFlow

ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

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ReadyMode is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about ReadyMode

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

DialerAI

(0)

Predictive dialer solution for call centers

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DialerAI is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about DialerAI

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

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Newfies-Dialer is available for Freelancers and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

Read more about Newfies-Dialer

RingCentral Contact Center

4.3
(159)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about RingCentral Contact Center

Zadarma

3.6
(35)

Business phone system for companies of all sizes

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Zadarma is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Zadarma

ClarityTel

4.7
(7)

VoIP-based communication management solution

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ClarityTel is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about ClarityTel

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

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CallShaper is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about CallShaper

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Avochato is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

Read more about Avochato

CloudTalk

4.5
(214)

Cloud-based call center software for sales and support teams

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CloudTalk is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about CloudTalk

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

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NovelVox Unified Agent Desktop is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat.

Read more about NovelVox Unified Agent Desktop

PhoneBurner

4.9
(145)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about PhoneBurner

Agile CRM

4.2
(407)

Sales and marketing CRM for growing businesses

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Agile CRM is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Agile CRM