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Top Rated Contact Center Software with Web based - Page 21

Last updated: October 2026

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566 software options

Creatio logo

Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

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Ringbrook logo

Business software solution for organizations

Cloud-based business software with core operational tools for workflow, reporting, and resource management.

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Teleforce logo

Voice, text & social media communication management software

Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

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Echo AI logo

Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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Sycurio.Voice logo

PCI compliant payment solutions for contact centers & CRM

Sycurio creates enhanced PCI DSS compliant payment experiences in all your voice & digital channels. Our solutions include PCI compliant phone & IVR payments solutions for contact centers, digital payment links for agent chat and messaging apps, and payment APIs for AI service & app development.

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SQM CX Quality™ logo

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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EasyGoIVR logo

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

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Kundo logo

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Apex by Prime Alley logo

Business software solution by Prime Alley

Apex by Prime Alley is a business software solution offering core operational capabilities for organizations seeking structured.

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NobelBiz OMNI+ logo

End-to-end solutions for the call center industry

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

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Twilanswer logo

No-code call management for Twilio numbers

Twilanswer is a plug-and-play calling solution designed to work with existing Twilio numbers without requiring code. The platform includes call forwarding with caller ID control, time-based routing for business hours, voicemail with transcription, call recording, and outbound calling capabilities. Twilanswer integrates with tools such as Front, Slack, Zapier, and Make to send call notifications and supports AI agents in beta for answering and routing calls.

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NobelBiz Voice Carrier Network logo

Enhance Your Contact Center with Superior Voice Solutions

The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

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HelloZay logo

The AI receptionist that answers every call you miss

AI receptionist for contractors. Answers the calls you miss, collects the caller's details, and texts you a summary right away.

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Fusion Connect CCaaS logo

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

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Verascape logo

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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KingAsterisk Custom VICIdial logo

Personalized VICIdial features for smoother operations.

Enhance your VICIdial platform with custom features, interface improvements, workflow adjustments, reporting, and operational enhancements designed to support your unique business requirements and daily activities.

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Call Swain AI logo

Cloud-based AI call center management for teams

Cloud-based SaaS platform with AI-powered IVR and centralized dashboard for inbound and outbound call center agent management.

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*astTECS IVR logo

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

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