App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Contact Center
Web based

Top Rated Contact Center Software with Web based - Page 22

Last updated: October 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

All apps

1 filter applied

Features

Customer History

IVR

Call Routing

Campaign Management

Activity Dashboard

Integrated with

Microsoft Power BI

WooCommerce

Zapier

Zoho CRM

Pipedrive

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

566 software options

Sort by

AI SmartTalk

(0)

Cloud-based AI chatbot for omnichannel automation

AI SmartTalk is a cloud-based, EU-hosted AI chatbot platform automating customer interactions across 7 channels via a unified inbox.

CalLite CRM

(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Voca Conversational Interaction Center

(0)

Read more about Voca Conversational Interaction Center

Users also considered

dialnote

(0)

AI business phone system priced for your whole team

dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. Route, record and summarize every call, with queues on Pro.

Wavix

(0)

Global communications platform. Build now, code or no code.

Wavix is where global communication meets intelligent automation, turning disconnected channels and processes into smarter customer engagements.
Through an intuitive interface and flexible APIs, Wavix gives growing and global businesses a faster, sharper, more intuitive way to connect with customers

MiContact Center Enterprise

(0)

Read more about MiContact Center Enterprise

Users also considered

BeepBack

(0)

Missed-call text-back that asks what the job is

Missed-call text-back for US local service businesses, $79 a month flat. BeepBack texts back in seconds in your business’s name and asks what the job is, how soon, and where, then hands you the lead written up. They keep talking to you, not the next name on Google.

mirai AI

(0)

CommPeak Dialer

(0)

Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Nubidesk

(0)

Risacare Call Catcher

(0)

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

Callsens

(0)

Gennie

(0)

AI notetaker that converts meetings into tasks

Gennie is an AI notetaker that converts meeting conversations into structured notes and actionable tasks. The software allows users to record offline meetings or upload audio files, then automatically extracts action items, identifies responsibilities, and assigns tasks to team members. Gennie integrates with project management and communication tools including Asana, Jira, Trello, and Slack, enabling users to push tasks directly into their existing workflows with one-click approval.

Tele Calling CRM

(0)

Nexios

(0)

Python async web framework for APIs and microservices

Async-first Python web framework for APIs and microservices, with Express.js-style routing, middleware support, and WebSocket handling.

C360

(0)

Cloud-based unified comms platform for Microsoft Teams

C360 is a cloud-based, Teams-native unified communications platform consolidating telephony, omnichannel contact center, and analytics.

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Uniphore

(0)

So every person, on every call, can finally be heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

AI Contact Center

(0)

Juris Astra

(0)

Belsmart

(0)

Cloud based omni-channel contact center software

Cloud outbound dialer with power, parallel & preview dialing, native CRM sync, spam-label remediation, and built-in TCPA/GDPR compliance.

Smartz Commz

(0)

Cloud-based customer experience platform

Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.