getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Communications Management Software - Page 12

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

321 software options

Unecast logo

Get your messages across all engagement channels via Unecast

learn more
Unecast's comprehensive messaging suite connects your clients across their preferred messaging apps, ensuring a consistent brand experience.

Read more about Unecast

Users also considered
Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
ReFrame Engage logo

Conversational intelligence and customer engagement software

learn more
ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
Jeeva logo

help leaders transform their companies into customer-centric

learn more
Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

Read more about Jeeva

Users also considered
Metaforce logo

Customer communication management (CCM) platform

learn more
Metaforce Centerpoint is a customer communication management (CCM) platform that helps businesses control customer communication, from print and PDF to interactive digital dialogs.

Read more about Metaforce

Users also considered
Pega Customer Decision Hub logo

Customer engagement system with customizable taxonomy rules

learn more
Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered
NewgenONE Digital Transformation Platform logo

NewgenONE Low Code Digital Transformation Platform

learn more
A unified, cloud-based, low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem.

Read more about NewgenONE Digital Transformation Platform

Users also considered
Telecmi logo

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Tchat N Sign logo

Your Tool for Efficient Financial Advisory

learn more
Targeted at financial advisors and MGAs seeking improved workflow, enhanced client communication, and regulatory compliance. Ideal for financial firms seeking a user-friendly digital solution.

Read more about Tchat N Sign

Users also considered
ValuePRO logo

Empowering your property valuation business.

learn more
ValuePRO is a complete software platform for running a modern Property Valuation practice. With our software, you can feel safe in knowing you are providing world class comprehensive valuation reports that are flexible and custom built for your organisation.

Read more about ValuePRO

Users also considered
URVA Connect logo

Connect your customers to Sales officers anytime, anywhere!

learn more
Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond

Read more about URVA Connect

Users also considered
Ubots logo

Value experiences for amazing brands

learn more
Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

Read more about Ubots

Users also considered
Cloodot logo

One inbox for all your online customer interactions.

learn more
Cloodot is a customer interaction management suite to manage chats and reviews from multiple online channels in one inbox.

Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. in one easy to use inbox.

Read more about Cloodot

Users also considered
Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Doxim CCM logo

Customer communications management software

learn more
Doxim CCM is a customer communications management managed services solution generating statements, notices, invoices, and other regulated communications at scale - print or digital.

Read more about Doxim CCM

Users also considered
Telecmi logo

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Tchat N Sign logo

Your Tool for Efficient Financial Advisory

learn more
Targeted at financial advisors and MGAs seeking improved workflow, enhanced client communication, and regulatory compliance. Ideal for financial firms seeking a user-friendly digital solution.

Read more about Tchat N Sign

Users also considered
ValuePRO logo

Empowering your property valuation business.

learn more
ValuePRO is a complete software platform for running a modern Property Valuation practice. With our software, you can feel safe in knowing you are providing world class comprehensive valuation reports that are flexible and custom built for your organisation.

Read more about ValuePRO

Users also considered
GMS logo

Greenlight Tomorrow.

learn more
GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

Read more about GMS

Users also considered
Pega Customer Decision Hub logo

Customer engagement system with customizable taxonomy rules

learn more
Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered
NewgenONE Digital Transformation Platform logo

NewgenONE Low Code Digital Transformation Platform

learn more
A unified, cloud-based, low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem.

Read more about NewgenONE Digital Transformation Platform

Users also considered
URVA Connect logo

Connect your customers to Sales officers anytime, anywhere!

learn more
Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond

Read more about URVA Connect

Users also considered
Signalmash logo

Omni-channel communication platform as a service (CPaaS)

learn more
Signalmash is an omni-channel communication platform as a service (CPaaS) that fuels innovation by fusing programmatic voice, messaging, elastic SIP trunking and hosted PBX into one platform, resulting in robust and streamlined applications.

Read more about Signalmash

Users also considered
Airdocs logo

Solve Your Customer Communication Problems With One Platform

learn more
Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

Read more about Airdocs

Users also considered
Sinch SMS API logo

SMS marketing platform for marketers.

learn more
Sinch SMS API is a cloud-based SMS marketing platform that utilizes APIs and SDKs to streamline SMS communication. The solution provides various functions such as direct connections to carriers, virtual number for testing, multi-language support, and call authentication tools. Sinch SMS API also helps manage regulatory compliance, ensure data security, and protect against SMS fraud. Key features include data dashboard, REST APIs, self-serve portal, campaign scheduling, reporting, and more.

Read more about Sinch SMS API

Users also considered