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Customer Engagement Software with API (2026) - Page 15

Last updated: April 2026

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484 software options

CafeX Suite logo

One-click web, audio & video collaboration

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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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LiveHelp logo

Live chat platform for customer care & customer engagement

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LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

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Konvert logo

Konvert Delivers B2B e-Learning for All

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Konvert is a B2B SaaS platform that integrates and repositions a learning management system (LMS) and digital asset management (DAM) as cost-efficient and smart tools for driving sales enablement, customer education and content marketing.

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Scratcher logo

Gamification platform for marketers, eCommerce & businesses

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Scratcher is a gamification platform designed for marketers, e-commerce, and businesses. It includes a drag-and-drop editor enabling merchants to design, set up, and manage their interactive customer experiences.

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Responso logo

Customer Engagement for eCommerce

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Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks.

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Seraf logo

Less searching, more doing.

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Seraf is an advanced, AI-powered search platform designed for today’s data-driven workplace. It combines the power of generative AI with unparalleled security features to offer precise, efficient search capabilities without compromising the privacy of your data. With Seraf, your team can instantly a

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Payemoji logo

OMNI Channel Messaging Service

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Innovative software service helps businesses better engage with customers through real-time messaging apps

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Ternair logo

Marketing Automation & Customer Data Platform

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Improve, accelerate and automate customer data and marketing processes.

Suitable for every industry, from SMEs to multinationals.

Software with service. Excellent 24/7 support allows you to work in a personal and flexible way. Secure, reliable, scalable and privacy-proof.

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Retain logo

Engage customers before they reach collections

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Retain is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications and keep your headcount low.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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LoyaltyXpert logo

Customer Loyalty Management Platform

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AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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Agillic logo

Omnichannel marketing automation platform for B2C brands

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Agillic is an omnichannel marketing automation platform for B2C brands. It supports SMS, email, app push, print, & other marketing channels from one single interface. The platform provides features for content creation & personalized customer communication as well as access to data-driven insights.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

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Leverage your existing WiFi to help grow your business, and provide actionable insights. With a cost per lead from as little as 30p utilize Purple's Small Business WiFi solution to enhance your customer engagement.

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Vivocha logo

Next Generation Customer Interaction Platform

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Vivocha is the simplest and most effective multi-channel online customer engagement service.

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Vocally logo

Feedback capture and analysis solution

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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Flowcode logo

The Direct to Consumer Company

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Flowcode is a trusted QR code provider that connects brands and consumers through fast, secure, and easy contactless connections. Their API enables seamless integration of QR code creation and measurement into any workflow or application.

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Netmera logo

Marketing platform to engage, convert and retain customers

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Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Prokeep logo

Distribution solution

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Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

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