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Ackroo Logo

Customer loyalty management and gift-card distribution tool

Ackroo Pricing, Features, Reviews and Alternatives

Ackroo FAQs

Q. What type of pricing plans does Ackroo offer?

Ackroo has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Ackroo?

Ackroo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ackroo support?

Ackroo supports the following languages:
English, French


Q. Does Ackroo support mobile devices?

Ackroo supports the following devices:
iPad, iPhone


Q. Does Ackroo offer an API?

Yes, Ackroo has an API available for use.


Q. What other apps does Ackroo integrate with?

Ackroo integrates with the following applications:
Maitre'D, Moduurn, Lightspeed, Squirrel POS, Clover, Shopify POS, Vend


Q. What level of support does Ackroo offer?

Ackroo offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

Ackroo product overview

Price starts from

35

Per month

Per Feature

What is Ackroo?

Ackroo is a customer loyalty software designed for businesses across several industry segments, such as retail, hospitality, petroleum, and automotive. It helps organizations manage gift cards, loyalty marketing, payments, and more on a centralized platform.

Key benefits of using Ackroo

-Use your own data and insights to drive more powerful and effective marketing campaigns

-Easy to use

-In console email campaign promotions & analytics to target specific customers with special offers & news

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

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Starting from

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Why am I seeing this?

Ackroo pricing information

Value for money

4.0

/5

21

Starting from

35

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Ackroo features

Functionality

4.1

/5

21

Total features

39

6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Data Import/Export
Reporting & Statistics
Mobile Access
Customizable Branding

Functionality contenders

Ackroo users reviews

Overall Rating

4.2

/5

21

Positive reviews

81

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

12

5

2

1

1

Pros
The Ackroo team has been wonderful to work with.
The customer service is excellent to work with, and the system is very functional.
It is convenient for people to use it and the idea is very good.
Cons
Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc.
Customer service post implementation was delayed.
AT
AvatarImg

Alex T.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great!

Reviewed 3 years ago

Simple to use their products.

Pros

Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.

Cons

The iOS app doesn’t always work with processing gift cards.

AG
AvatarImg

Audrey G.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ackroo is a Great company overall!

Reviewed 3 years ago

The Ackroo team has been wonderful to work with. They are not your typical pushy sale people. They are the real deal and care about helping their clients get the ultimate experience!

Pros

Our company - Audrey's Auto Repair - has found that using the Loyalty Reward Card & Gift Card programs together, it has greatly increased our client loyalty to our shop, which has had a positive impact on our return of investment.

Cons

I have not found anything in the program that I would change.

MG
AvatarImg

Micah G.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Lacks Critical Ease of Integration with Wordpress/WooCommerce

Reviewed 3 years ago

They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.

Pros

That it has an API and ability to export reports

Cons

Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!

MS
AvatarImg

Matthew S.

Construction, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ackroo Review

Reviewed 3 years ago

Increased employee efficiency in regards to the submission and approval of monthly expense reports. Significantly reduced the amount of paper and paper retention given the supporting documentation was stored on the cloud. Reports provided the accounting department insight as to what and where our employees were spending the most during their travel time; allowed our company to arrange corporate discounts.

Pros

Very easy to implement, especially with the multiple general ledger and ERP systems we currently use. The training resources allowed us to easily deploy the program to our employees with minimal assistance from the accounting department. Being able to set up delegate profiles allowed the accounting department the ability to review expense reports prior to employee submission to managers for approval.

Cons

Customer service post implementation was delayed. Routine questions took time to get responses and it was done primarily via support tickets / email. I would strongly suggest a dedicated account manager along with direct contact numbers for support depending on the issue.

SK
AvatarImg

Saddy K.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great gift card system fro our Restaurant

Reviewed 3 years ago

Ackroo is oour Gift Card system. It runs a system that works has 1000's of gift cares with 10's of 1000s of dollars.

Pros

Easy to use. Very Reliable. Great analytics

Cons

Integrates with our POS system but sometimes there are glitches with gift cards. Communication errors. Probably less than 1% of the time though.

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