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Top Rated Customer Engagement Software with Feedback management - Page 12

Last updated: September 2026

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321 software options

Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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GoSite logo

Online Storefront for service-orientated businesses

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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ITM Customer Portal logo
(0)

Cloud-based customer engagement platform for businesses

ITM Customer Portal is a B2B platform integrating with SAP Business and offering real-time customer interactions via web and mobile.

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Userwell logo
(0)

User Feedback Management Software

Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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SimpleFeedback logo
(0)

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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CXInfinity logo
(0)

Customer engagement platform for customer service

NovelVox CXInfinity readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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Articence logo
(0)

Listen & act. AI insights, real-time, multi-channel.

Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

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Relay logo
(0)

Mobile engagement automation for service based enterprises

Relay is a mobile communication platform that helps businesses to connect with customers and build relationships with highly personalized, high-impact messaging

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Super App logo
(0)

Mobile app for insurance self-service and claims

Mobile insurance Super App enabling policy purchase, claims, payments, and self-service while improving customer experience and operational efficiency.

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Jix logo
(0)

Basics of AI - Conversational Learning with Chatbot Kim

Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

Read more about Jix

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VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Time is Ltd. logo
(0)

Cloud-based sales performance management platform

Time is Ltd. is a cloud-based sales management software that helps businesses track team performance, view cross-company collaboration details, and create org charts on a unified platform.

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Maslo logo
(0)

Sales gamification platform

Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

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EngagePackage logo
(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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ClearlyRated logo
(0)

Fuel your growth with client service excellence.

ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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Upshot.ai logo
(0)

Read more about Upshot.ai

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MHC NorthStar CCM logo
(0)

Customer communications and document management software

MHC is a global provider of AI-powered SaaS solutions for document and payment automation, purpose-built for highly regulated industries. Our platform helps organizations improve efficiency, ensure compliance, and modernize customer communications at scale. MHC customers generate over 10 billion doc

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Ubots logo
(0)

Value experiences for amazing brands

Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

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Peepi logo
(0)

Customer engagement platform for businesses

Construa ações que fortaleçam o relacionamento entre a marca e seus clientes, como compartilhamento de conteúdo, formulários e informações exclusivas para a comunidade. Também recompense os clientes pela realização das ações.

Read more about Peepi

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