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GoSite Logo

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Online Storefront for service-orientated businesses

(9)

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GoSite Pricing, Features, Reviews and Alternatives

GoSite FAQs

Q. What type of pricing plans does GoSite offer?

GoSite has the following pricing plans:
Starting from: $15.20/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GoSite?

GoSite has the following typical customers:
Freelancers, Small Business


Q. What languages does GoSite support?

GoSite supports the following languages:
English


Q. Does GoSite support mobile devices?

GoSite supports the following devices:
Android, iPad, iPhone


Q. Does GoSite offer an API?

No, GoSite does not have an API available.


Q. What level of support does GoSite offer?

GoSite offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base

GoSite product overview

Price starts from

15.20

/user

Per month

What is GoSite?

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Knowledge Base

Training options

Live Online

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Starting from

15.20

/user

Per month

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Pricing range

Starting from

49

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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Why am I seeing this?

GoSite pricing information

Value for money

3.6

/5

30

Starting from

15.20

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoSite features

Functionality

3.9

/5

30

Total features

29

16 categories

Most valued features by users

Reporting/Analytics
Mobile Access
Customizable Branding
Customer Database
Calendar Management
Availability Management
Billing & Invoicing
Calendar Sync

Functionality contenders

GoSite users reviews

Overall Rating

3.7

/5

30

Positive reviews

63

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.25/10
Rating distribution

5

4

3

2

1

13

6

5

2

4

Pros
I like the concepts of how to collect reviews and also have a website. I signed up hoping to improve my online presence.
Wonderful value, easy to use with good customer service.
I love the ease of the payment feature and also the review request.
Cons
Poor consumer service, bad website and harder to use to collect reviews.
They also copied my current site that I told them not to do. I asked for a refund of my first month they charged but they won't.
Majority of the time they did not know what was wrong with the system.

Overall rating contenders

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Christopher C.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

High output, low Maintenance

Reviewed a year ago

I have had a wonderful experience and would recommend this to anybody.

Pros

The features are easy to use and when there is a problem, support staff is fast at solving the issues.

Cons

When adding pictures, it doesn't always line up good in page setting

Vendor response

Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can. If you require further assistance in updating your website, please feel free to reach us at help@gosite.com. You can also message us through our chat support.

JD
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Jack D.

Recreational Facilities and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for online listings, reviews, and messaging

Reviewed 4 years ago

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Pros

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Vendor response

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you!

HR
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Heather R.

Consumer Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Wasted money

Reviewed 3 years ago

It was an extreme waste of $2000 when I expressed this to them they gave me one month free and then four months for $50 due to Covid they were trying to “help out “after the one month free they froze my web again and now are unreachable

Pros

They had a payment app option That allowed you to send a link for customers to pay you I thought that was a great option didn’t get to use it I never got any new clients through them everything I got I got myself so it was a waste of almost $2000 most definitely

Cons

I got absolutely no results no calls I was hard to find on the search engine which they were supposed to be putting me at the top of Social media and searches. I had my own website they insisted they could help make my website better it was a terrible website I had them put the content from my personal site I built onto the site they had and then when I raise suspicion about what I was getting for...

Vendor response

Thank you, Rashel, for bringing this to our attention. I would love to reach out and discuss this however I am unable to find an account to match this record. Please send us a chat on our website or email us help@gosite.com so we can better assist. Thank you again!

AG
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Alexandra G.

Facilities Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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For the most part a good software

Reviewed a year ago

Overall i had an ok experience with the expectations of certain aspects of the software

Pros

I liked how you can manage reviews from different platforms. I liked how it automatically saved clients information and i liked the how responsive the customer service is if I ever needed them.

Cons

Things i didn't like were the website designs, How i there wasn't an option to export clients information that had contacted me through gosite . And i didn't always receive notification when I would be contacted by customer and i didn't like how the message from clients wouldn't always come through or it was a struggle to find their messages

Vendor response

Hi Alexandra, thank you for taking the time to share such a detailed review about your experience with GoSite and we're thrilled that you have a positive experience with our products. Your feedback inspires us to perform better. For further assistance regarding your website, contacts, and notification settings, kindly reach out to us anytime through chat or send us an email at help@gosite.com.

CR
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Claudia R.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service for small business owners!

Reviewed a year ago

Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).

Pros

I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.

Cons

There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.

Vendor response

Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor. Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.

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