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GoSite Logo
GoSite
3.8
(28)

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Online Storefront for service-orientated businesses

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(2)

GoSite Pricing, Features, Reviews and Alternatives

GoSite product overview

Price starts from

15.20

/user

Per month

What is GoSite?

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Knowledge Base

Training options

Live Online

GoSite pricing information

Value for money

3.6

/5

28

Starting from

15.20

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoSite features

Functionality

4.0

/5

28

Total features

24

16 categories

Most valued features by users

Reporting/Analytics
Mobile Access
Customizable Branding
Calendar Management
Availability Management
Calendar Sync
Client Database
Communication Management

Functionality contenders

GoSite users reviews

Overall Rating

3.8

/5

28

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.3/10
Rating distribution

5

4

3

2

1

12

6

5

2

3

Pros
I like the concepts of how to collect reviews and also have a website. I signed up hoping to improve my online presence.
Wonderful value, easy to use with good customer service.
I love the ease of the payment feature and also the review request.
Cons
Poor consumer service, bad website and harder to use to collect reviews.
They also copied my current site that I told them not to do. I asked for a refund of my first month they charged but they won't.
Majority of the time they did not know what was wrong with the system.

Overall rating contenders

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Christopher C.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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High output, low Maintenance

Reviewed 3 months ago

I have had a wonderful experience and would recommend this to anybody.

Pros

The features are easy to use and when there is a problem, support staff is fast at solving the issues.

Cons

When adding pictures, it doesn't always line up good in page setting

Vendor response

Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can. If you require further assistance in updating your website, please feel free to reach us at help@gosite.com. You can also message us through our chat support.

JD
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Jack D.

Recreational Facilities and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for online listings, reviews, and messaging

Reviewed 2 years ago

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Pros

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Vendor response

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to help@gosite.com. Thank you!

BS
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Benton Scott E.

Consumer Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Most features I personally don’t need or use

Reviewed 24 days ago

I’m not sure it’s the best business decision I’ve made. Their customer service is very good. I’m just not sure that Gosite offers my company enough. There’s a lot of things that the website that Google gives you that offers some of the same benefits for free.

Pros

That you can pick and choose what reviews to put up as they come in

Cons

To be honest, I just don’t use Gosite enough to be critical. I’ve been there since the beginning in the app has come a long ways. It was really bad at first, but they’ve made quite a bit of improvements and is now fairly decent.

Vendor response

Hi Benton, thank you so much for taking the time to leave us feedback. We strive to provide exceptional service to our clients and support the growth of their business in any we can. We appreciate that you have had a positive experience with our Reviews tool and our Customer Support. In reference to maximizing your GoSite subscription, we are grateful that we are able to reach out to you and provide the assistance that you need. For any questions and further help, feel free to chat with us or email us at help@gosite.com.

CR
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Claudia R.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service for small business owners!

Reviewed 3 months ago

Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).

Pros

I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.

Cons

There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.

Vendor response

Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor. Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.

JC
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John C.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoSite review

Reviewed 3 months ago
Pros

Ease of use, integrates with our hardware

Cons

Does not directly interface with PIMS scheduler

Vendor response

Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at help@gosite.com.

GoSite FAQs

Q. What type of pricing plans does GoSite offer?

GoSite has the following pricing plans:
Starting from: 15.20/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of GoSite?

GoSite has the following typical customers:
Freelancers, Small Business

See alternatives

Q. What languages does GoSite support?

GoSite supports the following languages:
English

See alternatives

Q. Does GoSite support mobile devices?

GoSite supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does GoSite offer an API?

No, GoSite does not have an API available.

See alternatives

Q. What level of support does GoSite offer?

GoSite offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base

See alternatives

Common GoSite comparisons

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