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Customer Engagement Software with Sentiment Analysis (2026) - Page 3

Last updated: April 2026

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184 software options

SendX logo

Affordable Email Marketing Software

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SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Gainsight CS logo

Customer success platform

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Gainsight helps companies protect revenue and drive expansion by unifying customer data, surfacing AI-powered insights, and automating engagement across the post-sale journey.

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PropFuel logo

Cloud-based customer engagement platform for marketers.

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PropFuel is a cloud-based marketing automation platform, which helps businesses in construction, hospitality, marketing, technology, and other sectors create campaigns, conduct sentiment analysis, build landing pages, and send follow-up emails to clients. It provides several functionality including custom domains, artificial intelligence (AI), reporting, pre-made templates, event triggers, data collection, and more.

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ProductMix logo

Product Owners Managers, Product People, Product Designers

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Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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3CLogic logo

Cloud Call Center Solutions

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3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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elevio logo

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Coosto logo

Turning ideas into impact

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Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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Quizell logo

Turn personalized product recommendations into sales!

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Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

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Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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LivePerson’s AI-powered Conversational Cloud enables businesses to engage with consumers at scale across the world’s most popular messaging channels, from their website and mobile app to SMS, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat and beyond.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Real Time Feedback logo

Your customers want to tell you things you should know.

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Real Time Feedback is a solution that helps businesses and organizations streamline customer and guest experience, allowing them to communicate digitally and privately in real time with management through interactive, patent-pending QR codes.

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WebEngage logo

Marketing Automation & Customer Data Platform for Enterprise

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WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

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SmartKarrot logo

Intelligent Customer Success & Account Management

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SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Nickelled logo

Cloud-based customer engagement solution

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Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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