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Customer Engagement Software for Small Business (2026) - Page 12

Last updated: March 2026

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606 software options

GroHawk logo

Customer feedback & engagement & NPS score calculator

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GroHawk is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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AppFollow logo

Understand and elevate your app’s reputation.

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AppFollow is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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King of App logo

App development & customer engagement platform for SMBs

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King of App is available for Small Business and offers the following support options: Email/Help Desk, Chat.

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CrowdPower logo

User engagement and customer data platform for SaaS.

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CrowdPower is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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SimpleWorks is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum.

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Batch logo

The 360° Customer Engagement Platform for CRM Teams

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Batch is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Answerbase logo

Meet your customers’ and company's information needs

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Answerbase is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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Jebbit logo

Survey management solution for customer experience

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Jebbit is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

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Moxo logo

Streamline service orchestration processes for customers.

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Moxo is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is available for Small Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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RepairQ logo

Web-based POS and management software for repair shops

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RepairQ is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Engati logo

Digital Customer experience platform

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Engati is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Simplify360 logo

Customer experiences tools Software

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Simplify360 is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

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The Loop Experience Platform logo

Engage Everywhere

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The Loop Experience Platform is available for Small Business.

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easiware logo

No more claims, only conversations

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easiware is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Staffino logo

Transform your customer experience with Staffino.

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Staffino is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is available for Small Business and offers the following support options: Email/Help Desk.

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Open Social logo

Community, member, and engagement management software

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Open Social is available for Small Business and offers the following support options: Chat, Knowledge Base, Phone Support, Email/Help Desk.

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Listrak logo

Customer engagement platform.

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Listrak is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Totango logo

Accelerate Revenues with Customer Engagement Management

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Totango is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk.

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Users also considered
Mention Me logo

Customer Advocacy Intelligence Platform

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Mention Me is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

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Clickatell logo

The Global Leader in Chat Commerce

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Clickatell is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Connect Space logo

Go beyond events with the right digital ecosystem

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Connect Space is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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Apteco Orbit logo

Platform to turn data into actionable customer insights

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Apteco Orbit is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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