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Top Rated Customer Engagement Software with Small business - Page 9

Last updated: November 2026

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290 software options

RepairQ logo

Web-based POS and management software for repair shops

RepairQ is a retail management software built for repair shops servicing any product.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

LivePerson’s AI-powered Conversational Cloud enables businesses to engage with consumers at scale across the world’s most popular messaging channels, from their website and mobile app to SMS, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat and beyond.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Spotler CRM logo

The Powerful CRM for Growing Teams

Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

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Zoho SalesIQ logo

Discover the future of customer engagement

Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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SendJim Direct Mail & Marketing Automation logo

Direct mail management software

SendJim is a direct-mail software meant to help build a relationship with your current customers and build your route density with your customer's neighbors through targeted mailings that can be triggered by actions in your CRM.

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Sendlane logo

Email marketing automation for eCommerce Stores!

Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Listrak logo

Customer engagement platform.

Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

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Upsy logo

Cloud-based personalization tool for online shopping.

Upsy Shopping Helper is a cloud-based personalization solution that helps small and midsize eCommerce businesses manage customer shopping experience via AI assistant. The platform utilizes artificial intelligence (AI) technology to optimize conversion rates and automate customer service. Upsy helps streamline online shopping via personalized guidance, product discovery, AI recommendations, promotions, and more.

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Como Sense logo

End-to-End Customer Engagement Inside Your POS

Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration

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Salesforce Service Cloud logo

AI powered customer service management platform

Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement.

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Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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BombBomb logo

Authentically intelligent video messaging

BombBomb is the category creator and enterprise leader in video messaging.

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Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

Our interactive software drive 16x more engagement than typically seen on branded social media pages.

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Coosto logo

Turning ideas into impact

Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is an all-in-one, AI-driven platform for B2B SaaS that unites support ticketing, messaging, and live chat with insights and workflows for onboarding, churn prevention & upsell motions. Get a 365° view of customer health and start making data-driven decisions that build loyal customers.

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Influence logo

Social proof marketing software for businesses of all sizes

Influence helps businesses track user activities, visitor traffic, sales trends, and other marketing data on a unified portal. The platform lets organizations display a variety of data like reviews, feedback, customer signups, sales, and more across websites via custom notifications in real-time.

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Apollo.io logo

Cloud-based B2B AI sales platform for all team sizes

Cloud-based B2B sales intelligence platform with a 240M+ contact database, multi-channel outreach, and AI-driven engagement tools.

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Shape logo

Cloud-based CRM, sales & marketing automation software

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Viber logo

Mobile messaging platform

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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