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Top Rated Customer Engagement Software with Small business - Page 6

Last updated: November 2026

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290 software options

Ternair logo

Marketing Automation & Customer Data Platform

Improve, accelerate and automate customer data and marketing processes.

Suitable for every industry, from SMEs to multinationals.

Software with service. Excellent 24/7 support allows you to work in a personal and flexible way. Secure, reliable, scalable and privacy-proof.

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Fideliya Pass logo

Turn one-time visitors into regulars.

Fideliya Pass is wallet-native loyalty software for small businesses. Your own branded card lives in Apple Wallet and Google Wallet, customers join by scanning a QR code at the counter, staff scan with any phone, and every stamp, point and reward updates on the customer's phone within seconds.

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SendSeven logo

One inbox for WhatsApp, SMS, email & every customer channel

SendSeven unifies WhatsApp, SMS, email, Instagram, Messenger, live chat, Telegram and browser push in one AI-powered messaging platform for marketing and customer service. Shared team inbox, no-code automation, campaigns and analytics. GDPR-compliant, made in Germany. From €49, with AI from €79.

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BEYABLE logo

#1 CRO Platform

Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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SightMill logo

Net Promoter Score (NPS) survey platform

Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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HelpHero logo

Helps web-based apps to build better onboarding experiences

HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

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Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

Touchpoint MX orchestrates customer engagement across email, SMS and surveys. Personalise by behaviour and lifecycle, automate key moments, capture feedback, and measure impact. ISO 27001 certified and supported in NZ for brands that need reliable, compliant engagement.

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Square Marketing logo

Email and SMS marketing automation tool

Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. Expand your business with personalized, one-time and automated
email and text campaigns to keep your customers engaged.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Quick Hub logo

Reputation management solution

QuickHub offers a powerful suite for business growth. Quick Reviews enhances reputation with feedback management. Quick Chat provides real-time support and engagement. Quick Social simplifies social media management. Quick Campaigns drives results with impactful marketing strategies.

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Appgain logo

Customer Engagement Platform

Appgain helps you increase customer engagement.
OmniChannel Messaging | Marketing Automation | Deep Linking Infra | Link and App Retargeting For Web
and Mobile Apps | ONE Single Platform

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Web Callback logo

Callback solution designed to reduce site abandonment

Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

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Komo logo

Audience engagement platform

Komo is the audience engagement platform shaking up the way organizations capture first-party data and drive revenue. It helps marketing teams with creating simple, creative, and user-friendly building blocks that engage and convert their target audience.

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Qrcodeg logo

Dynamic and static QR code creation platform

Track scans, locations, and devices for every printed QR code. Edit destinations anytime without reprinting. Apple Wallet support keeps codes one tap away on customer phones. Logo embedding with a free account, vector SVG output. Starts at $11/year, no auto-renewals.

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Experia logo

Customer engagement platform

Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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NICE Nexidia logo

AI-enabled customer engagement analytics platform

NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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KaraboAI logo

Cloud-based AI chatbot platform for SMBs

Cloud-based Chatbot as a Service platform for SMBs to build, train, and deploy custom AI chatbots across websites and messaging.

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refive logo

Customer engagement and retention platform

refive helps retailers to retain customers by capturing data and engaging customers via the smart digital receipt.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Fanomena Events logo

Customer engagement software for event organizers

Fanomena Events is a customer engagement software designed to help event organizers share personalized content with the audience to boost brand awareness. Administrators can create a personalized digital sponsoring platform to display advertisements and share unique content.

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Confer With logo

Live video shopping that converts

Confer With allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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