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Customer Engagement Software for Small Business (2026) - Page 6

Last updated: March 2026

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606 software options

SmatBot  logo

Chatbot Building Platform

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SmatBot is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support.

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SendJim logo

Direct mail management software

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SendJim is available for Small Business and offers the following support options: Chat, Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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emBlue logo

Integrate channels, become omnichannel

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emBlue is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Kenyt AI Agents logo

AI assistants for marketing, sales, and support

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Kenyt AI Agents is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum.

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Jahia logo

Digital experience and content management platform

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Jahia is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Ideagen Collaboration Portal logo

Enterprise Collaboration with Total Control

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Ideagen Collaboration Portal is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Hivebrite logo

Most powerful, all-in-one solution for community engagement.

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Hivebrite is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit is available for Small Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

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Revetize logo

Business marketing software for small businesses

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Revetize is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

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eDesk is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep).

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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Involve.me is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Questback logo

Experience Management

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Questback is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk.

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Froged logo

THE one tool for onboarding, engagement & customer support

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Froged is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

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OneHash CRM is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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B2Chat logo

B2Chat Multiagent & MultiChannel

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B2Chat is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support.

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Shape logo

Cloud-based CRM, sales & marketing automation software

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Shape is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

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Covideo logo

Video messaging that gets real results

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Covideo is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

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Botsplash is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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WeBee logo

Customer communications management software

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WeBee is available for Small Business and offers the following support options: Chat, Email/Help Desk.

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Pemcards logo

Maximize customer engagement with postcards

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Pemcards is available for Small Business and offers the following support options: Chat.

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