App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Engagement Software for Small Business (2026) - Page 11
Last updated: March 2026
606 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
StoryTap is the leader in story-led video automation.
Read more about StoryTap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Retain your valuable audience through effective messaging
Read more about Pushwoosh
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience solution with customer profile sharing
Read more about Smaply
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create Video and Media Rich Presentations
Read more about CustomShow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SelfCommunity: Your Social. Your Users. Your Data.
Read more about SelfCommunity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
QR smileys to monitor service levels in public restrooms
Read more about AirVote
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel marketing solution fusing insight & engagement
Read more about Selligent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All of Your Essential Tools Working Together With Poltio
Read more about Poltio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel customer communication and engagement
Read more about Infobip
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gamification for community engagement
Read more about Picnic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
Read more about Surfly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing customer interactions and support
Read more about Vee24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Customer Service Software
Read more about Dixa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
Read more about RingCentral Engage Digital
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate repetitive work to unleash meaningful conversations
Read more about Trengo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI sales associate for eCommerce businesses
Read more about iAdvize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer loyalty management and gift-card distribution tool
Read more about Ackroo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools solution with mapping cards
Read more about Custellence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management platform for B2B companies
Read more about CustomerGauge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management for businesses of all sizes
Read more about Merchant Centric
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based personalized video email solution
Read more about Potion
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
Read more about eBanqo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build stunning stories for your website or your app.
Read more about StorifyMe
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power the Toughest Conversations
Read more about Moveo.AI