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Top Rated Customer Engagement Software with Small business - Page 11

Last updated: August 2026

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287 software options

Sinch logo
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Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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Super App logo
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Mobile app for insurance self-service and claims

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Mobile insurance Super App enabling policy purchase, claims, payments, and self-service while improving customer experience and operational efficiency.

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Aiello GuestWeb logo
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AI hotel concierge & guest engagement platform

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Aiello GuestWeb is a mobile AI concierge platform designed for hospitality operations. The software provides multilingual support across fifty-eight languages and enables guests to access hotel information through QR code scanning without requiring app downloads. It includes features for handling service requests, facilitating restaurant and spa bookings, and integrating with property management systems and point-of-sale tools.

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Cxense logo
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Real-time analytics - Drive engagement and digital revenue

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Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Ownchat logo
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Connect, Automate, Succeed

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OwnChat is a conversational marketing platform that helps streamline customer communication on WhatsApp. The platform helps automate messaging, showcase products, and collaborate seamlessly.

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EngageLab logo
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Omnichannel marketing & automation platform

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EngageLab is an omnichannel customer engagement platform that integrates multiple communication channels including app push notifications, web push, SMS, email, and WhatsApp Business API. The platform features marketing automation with drag-and-drop workflows, AI-powered analytics, and a customer service solution called LiveDesk. It also includes security tools such as one-time password verification and AI-driven CAPTCHA for bot detection.

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deeplink.ai logo
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Software for creating AI chatbots

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deeplink.ai platform helps you to create AI Chatbots using no-code capabilities, data collection tools, multilingual support, and a user-friendly interface.

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BNA logo
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The most effective customer engagement tool.

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The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

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DojoMojo logo
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Customer engagement software for marketing professionals

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DojoMojo is a customer engagement software that helps marketing professionals connect with target audiences via SMS and email marketing campaigns. Key features include SMS automation, drip campaigns, SMS audience management, toll-free MMS number, and two-way conversations.

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Telecmi logo
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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Roundesk logo
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Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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Revere logo
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Ratings and reviews platform for eCommerce

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Revere is a ratings and reviews platform designed for eCommerce brands to collect and manage customer feedback. The software includes moderation tools, question and answer functionality, post-purchase email requests, and AI-enhanced reporting intelligence to analyze customer insights. It integrates with storefronts to display ratings and reviews, supports SEO optimization, and features a Heartbeat tool for tracking popular products in real time.

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Proxi.vip logo
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Customer interaction suite

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Proxi.vip is a cloud-based proximity engagement platform designed to help businesses in retail, amusement, hospitality, and corporate sectors facilitate communication with customers. It lets users provide personalized experiences to customers, guests, or visitors using sales data & mobile location.

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Dynosend logo
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Customer experience automation platform

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Dynosend helps businesses engage their customers with email marketing, marketing automation and contact CRM.
Send data-driven emails, sms, webhooks and slack messages in one place.

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Grove logo
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Platform for health and wellness coach engagement

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Grove Coach is a practice management platform designed for independent health and wellness coaches. The software features daily client check-ins, AI-generated talking points through an assistant called Sage, habit tracking, and session preparation tools. Grove Coach includes a native iPhone app for clients, self-coaching mode for practitioners, progress tracking with streaks and reflections, and starter playbooks for new coaches.

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telbee logo
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Cloud-based voice messaging platform

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telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

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Videate logo
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Create How-To Videos at Ludicrous Speed!

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Videate is transforming the creation of software how-to and training videos, making it a game-changer for customer engagement. With this innovative platform, awaiting patent approval, the tedious tasks of manual screen captures and voiceover creation are a thing of the past.

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urLive logo
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Personalize customer engagement with live video calls

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Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

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Socialman logo
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Social media contest & giveaway management app

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Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels

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Proem Sports logo
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Fan data platform for sports engagement analytics

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Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

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Pega Customer Decision Hub logo
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Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Softbrik logo
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Engage Customers with Voice Surveys & Forms!

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SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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