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Top Rated Customer Engagement Software with Small business - Page 7

Last updated: September 2026

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298 software options

Fanomena Events logo

Customer engagement software for event organizers

Fanomena Events is a customer engagement software designed to help event organizers share personalized content with the audience to boost brand awareness. Administrators can create a personalized digital sponsoring platform to display advertisements and share unique content.

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Confer With logo

Live video shopping that converts

Confer With allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences.

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WotNot logo

Cloud-based no-code AI chatbot platform for SMBs

Cloud-based, no-code AI chatbot and live chat platform for SMBs and enterprises to automate support, lead generation, and engagement.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

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Prokeep logo

Distribution solution

Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

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DeepConverse logo

Cloud-based AI customer support automation platform

Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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Vocally logo

Feedback capture and analysis solution

Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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NinjaChat logo

Live Chat Software

500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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texti.fi logo

Improve communication with customers and increase sales.

Using our Traffic solution, you can deliver information to customers in a matter of seconds. SMS marketing is a powerful driving force in modern business, and when used appropriately and wisely, can substantially increase profits and the visibility of the business.

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Omnito logo

One platform for every customer interaction

Omnito connects Meeting Booker, AI Notetaker, Live Chat, and Omni-Inbox in one workspace. Replace your fragmented tool stack with a single connected system for scheduling, conversations, notes, and follow-ups.

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Deebr logo

Cloud-based customer engagement platform

Deebr is a cloud-based customer engagement and marketing platform that boosts email campaign revenue through AI. It provides customer engagement solutions for marketers, enabling them to collect data, predict sales, and build audiences. Key features include automated data collection, machine learning models, and enhanced targeting. Deebr aims to help marketers engage clients and achieve results.

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FanCircles logo

FanCircles PushPass delivers wallet based push notifications

PushPass by FanCircles is a customer engagement platform that delivers app free push notifications through Apple and Google Wallet passes. Audiences join via QR code or link, creating a direct channel supported by loyalty tools and behaviour based segmentation to drive retention and engagement.

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Pushwoosh logo

Retain your valuable audience through effective messaging

Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

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Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Salesforce for Retail logo

Retail management system for eCommerce businesses

Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

Read more about Salesforce for Retail

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BQUADRO logo

B2B Collaboration platform

BQUADRO is a cloud-based B2B collaboration platform that helps digitize business operations and maximizes engagement of the entire network.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

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StoryPulse logo

Closed loop customer assessment & response management tool

StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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Alchemer logo

AI-powered feedback and reputation management.

Alchemer helps organizations engage customers by collecting feedback across every touchpoint, analyzing it with AI, and automatically routing responses to the right team—closing the loop quickly and turning feedback into stronger customer relationships.

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QLess logo

Queue management system

QLess is a queue management platform that transforms the customer experience for physical and virtual visitor management. This system empowers businesses to eliminate stressful lobbies, offer flexible appointment scheduling, and provide real-time updates to keep customers informed. With features such as callback queuing and service intelligence, QLess helps organizations deliver exceptional customer engagement.

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Custellence logo

Customer journey mapping tools solution with mapping cards

A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.

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