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Top Rated Customer Experience Software with Feedback Management in 2026 - Page 15

Last updated: March 2026

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407 software options

Cross-CX logo
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Quality monitoring & reporting platform for contact centers

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Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

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FoxMetrics logo
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Marketing metric tools for optimizing eCommerce experiences

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FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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OMQ logo
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Customizable, AI-powered customer service

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OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Bugwolf logo
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User testing tools for quality auditing

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Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

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SimpleFeedback logo
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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Platform One logo
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The next generation of Experience Management.

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Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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Groopit logo
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Customer experience platform

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Groopit uses crowd-solving to make it easy for employees to share and use competitive intel, product feedback, merchandising insights, operational issues, and real-time insights of all types.

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Kimola Cognitive logo
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Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Blackninja Feedback logo
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Guest feedback management software

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Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

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Echo AI logo
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Generative AI based conversation intelligence platform

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Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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SMG logo
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Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Lyriko logo
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Cloud-based and on-premise platform for customer engagement.

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Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

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Supahub logo
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Customer feedback collection tool

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Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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moveXM logo
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Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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LazyMonkey logo
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QR-based feedback management system

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Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

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Modyo logo
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Transforming digital experiences with the frontend ecosystem

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Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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SimplyReview logo
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Sotware for collecting video and text reviews from customers

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SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

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Vitaminise logo
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Customer Engagement Software for Insurance

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Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

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Press Ganey logo
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Human experience for collecting and managing patient data

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Press Ganey is a human experience platform that connects people, processes, and technology to help healthcare organizations understand individuals and optimize experiences. This platform gathers continuous feedback from patients and caregivers, analyzes the data using machine learning and AI, visualizes insights through interactive dashboards, and enables real-time action to improve reputation, service recovery, and patient and employee safety.

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AYA logo
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AI-enabled insights and audience feedback software

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AYA is a cloud-based and AI-enabled instant audience feedback software designed for professionals, startups, and agencies that uses digital twins. It helps define target audience, engage in natural research, and get unbiased insights.

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Evermuse logo
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Cloud-based customer experience solution

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Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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OPINATOR logo
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Customer experience (CX) management platform

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OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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SmartReviews logo
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Smarter Feedback, Stronger Business.

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SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

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