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Customer Experience
Page 14

Customer Experience Software with Multi-Channel Data Collection (2026) - Page 14

Last updated: April 2026

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Features

Reporting/Analytics(318)

Real-Time Notifications(203)

Mobile Access(101)

Data Import/Export(223)

Customizable Fields(191)

Multi-Channel Data Collection

Integrated with

QuickBooks Online(13)

Microsoft 365(19)

Microsoft Outlook(27)

Google Calendar(27)

ActiveCampaign(27)

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Free(101)

Open Source(16)

Free Trial(204)

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Mac(113)

iPad(105)

Android(113)

Linux(79)

Web-based(342)

iPhone(113)

Windows(128)

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Small Business(317)

Non Profit(145)

Large Enterprises(315)

Public Administrations(124)

Freelancers(138)

Mid Size Business(316)

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343 software options

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Sponsored

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

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SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

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moveXM

(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

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Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

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Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

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Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered

Evermuse

(0)

Cloud-based customer experience solution

Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

Read more about Evermuse

Users also considered

AYA

(0)

AI-enabled insights and audience feedback software

AYA is a cloud-based and AI-enabled instant audience feedback software designed for professionals, startups, and agencies that uses digital twins. It helps define target audience, engage in natural research, and get unbiased insights.

Read more about AYA

Users also considered

Emojot CCM

(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Read more about Emojot CCM

Users also considered

Emojot CXM

(0)

Software for collecting and analyzing customer feedback

Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

Read more about Emojot CXM

Users also considered

GetWelcom

(0)

Hotel guest experience management platform

GetWelcom offers a digital platform for hotels that enhances guest experience through multiple integrated solutions. The system includes online check-in capabilities, digital room directories, and tools for managing customer satisfaction and online reputation. Compatible with various hotel management systems, the platform helps streamline operations while improving guest communication.

Read more about GetWelcom

Users also considered

SimplyReview

(0)

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

Read more about SimplyReview

Users also considered

Emojot CCM

(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Read more about Emojot CCM

Users also considered

Emojot CXM

(0)

Software for collecting and analyzing customer feedback

Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

Read more about Emojot CXM

Users also considered

Evermuse

(0)

Cloud-based customer experience solution

Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

Read more about Evermuse

Users also considered

OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered

GetWelcom

(0)

Hotel guest experience management platform

GetWelcom offers a digital platform for hotels that enhances guest experience through multiple integrated solutions. The system includes online check-in capabilities, digital room directories, and tools for managing customer satisfaction and online reputation. Compatible with various hotel management systems, the platform helps streamline operations while improving guest communication.

Read more about GetWelcom

Users also considered

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