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Top Rated Customer Experience Software with Sentiment analysis - Page 12

Last updated: November 2026

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328 software options

SurveyStance logo
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One-tap feedback surveys for kiosks, QR codes, and email

SurveyStance captures customer experience feedback in the moment with one-tap emoji surveys on Feedback Kiosks, QR codes, and embedded within email signatures. Conditional follow-ups reveal why. Real-time dashboards by location, instant alerts, AI theme summaries. Deploys in days, month-to-month.

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CEBS Voice Concierge logo
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AI In-Room Voice Concierge for Smarter Hotel Stays

AI-powered in-room voice concierge for hotels, connecting guest assistance, service requests, dining, smart-room controls, recommendations and hotel operations.

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KARTE logo
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Customer experience tool for the real estate & other sectors

KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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EngagePackage logo
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Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Sprig logo
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Cloud-based AI survey platform for enterprise teams

Sprig is an enterprise survey platform powered by AI agents that help teams move from question to insight faster.

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SEOLister logo
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Cloud-based Etsy listing optimizer for small sellers

Cloud-based AI listing platform for Etsy sellers that generates SEO-optimized titles, tags, and descriptions from product photos.

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Kimola logo
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AI-powered customer feedback analysis

AI platform that turns customer feedback into enterprise-grade market research. Collects reviews and conversations from links, files and integrations, classifies them into themes and sentiment in 30+ languages, and generates summaries, personas and reports.

Read more about Kimola

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connectSignage logo
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No-code digital signage with automation and integrations

No-code digital signage platform for centrally managing content, schedules, screens and integrations across locations.

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woku logo
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Cloud VoC platform for mid-size & enterprise teams

Cloud-based Voice of Customer SaaS capturing feedback via WhatsApp, email, web, QR, and in-app SDK, with AI-driven analytics and.

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Roundesk logo
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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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CallVU logo
(0)

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Me-Grow Enterprise logo
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Integrated Insights Management Platform (AI-powered)

Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

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Nextiva CRM logo
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Customer service and relationship management software

Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

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Fonvirtual Virtual PBX logo
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Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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LazyMonkey logo
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QR-based feedback management system

Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

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JourneyTrack logo
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Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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Pulse Insights logo
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AI resolves customer friction in real-time

Pulse Insights is an AI-powered customer intervention platform that detects friction points on websites in real time. The software monitors visitor hesitation, errors, and confusion across checkout, navigation, and key user flows, then asks contextual questions to identify the root cause of problems. It delivers pre-approved responses instantly to address issues such as checkout hesitation, navigation failures, and onboarding drop-off before visitors leave the site.

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Cemantica logo
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Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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OPINATOR logo
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Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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YoHe logo
(0)

Feedback collection platform

YoHe is a platform that has all the feedback tools that you need.

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Wyapy logo
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Feedback collection and analysis platform

Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

Read more about Wyapy

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RestoData logo
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Review analytics and monthly reports for restaurants

RestoData is review analytics software for independent restaurants. It syncs Google and TripAdvisor reviews automatically, classifies every review by theme, sentiment and intensity with AI, and ships a monthly editorial report with prioritized issues, dish-level insight and a concrete action plan.

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moveXM logo
(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

Read more about ThinkOwl

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Relatis CARE logo
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Cloud-based CRM for relationship management

Cloud-based CRM for SMBs, non-profits, and government agencies to manage contacts, relationships, and interactions.

Read more about Relatis CARE

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