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Top Rated Customer Experience Software with Sentiment analysis - Page 8

Last updated: November 2026

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328 software options

Calabrio ONE logo

Comprehensive performance software for contact centers

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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Chattermill logo

Customer feedback analysis software

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Pobuca Experience Cloud logo

Cloud CX & loyalty management for B2C brands

Cloud-based CX and loyalty platform unifying customer data, omnichannel engagement, and loyalty program management for mid-market and.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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AnyRoad logo

Make every experience count.

AnyRoad is the leading Experience Relationship Management (ERM) platform enabling brands to measure, scale, and implement their experiential programs.

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Pixis Insights UI/UX logo

See your product through your user's eyes.

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Crowdtech logo

Market research solution for organizations

Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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ScorebuddyCX logo

AI-powered CX intelligence platform

ScorebuddyCX is an AI-powered CX intelligence platform connecting QA, conversation analytics, and coaching. Auto-score 100% of voice, chat, and email interactions with 90%+ accuracy, surface Voice of Customer insights, and close the loop with targeted coaching and training.

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Screeb logo

We help companies to (re)connect with their customers

The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Newired logo

Contextual guidance for in-app support

Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze & optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Track logo

An intelligent system for customer experience management

Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

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Caliber logo

Smarter decisions start with stakeholder intelligence.

Caliber is the world's leading stakeholder intelligence company. Founded in 2016 in Copenhagen, we run thousands of stakeholder interviews daily across 50+ countries, turning data into action through AI-enabled analysis and expert interpretation. Clients include Airbus, ASML and AstraZeneca.

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Intelligent Engagement Platform logo

Customer engagement and experience software

NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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Surveytagger logo

Feedback Text Categorizer

Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.

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Observe.AI logo

Cloud-based contact center AI platform for enterprises

Observe.AI is a cloud-based AI platform for enterprise contact centers that unifies Voice AI agents, real-time agent assistance.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

SimpleCRM enhances customer experience through multi-channel communication, AI insights, and personalized interactions. It streamlines workflows, ensures SLA compliance, offers a Customer360 view, and uses analytics to boost satisfaction

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eTrusted Experience Feedback Solution logo

Experience Feedback Platform

eTrusted has been designed from the ground up as a standardised yet configurable, scalable SaaS platform for real-time customer feedback that can be easily connected at touchpoints across customers' systems.

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Arena logo

Group Live Chat Platform

Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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GatherUp logo

Software to gather, manage, and market customer reviews.

GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Eclipse AI logo

Cloud-based AI voice-of-customer platform

Cloud-based generative AI platform unifying omnichannel voice-of-customer data from surveys and reviews to predict and reduce customer.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

Advanced, continuous customer intelligence derived directly from customer interactions.

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Quadient Customer Journey Mapping logo

Customer journey mapping tool

Quadient Customer Journey Mapping is a cloud-based software designed to help businesses gain insights into customer experiences across touchpoints and channels. It allows teams to create a customer journey map that identifies the touchpoints of customers.

Read more about Quadient Customer Journey Mapping

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