getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Text analytics - Page 4

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

229 software options

Apteco FastStats logo

Data analysis platform

learn more
Apteco FastStats is data analysis software that enables users to organize and understand their customer data to deliver high performing marketing campaigns. It allows users to explore their data in greater detail than ever before through analysis and visualization tools. FastStats also provides the ability to create customer segments directly from charts and visualizations to improve engagement.

Read more about Apteco FastStats

Users also considered
Enterpret logo

Machine learning customer feedback analytics platform

learn more
Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

Read more about Enterpret

Users also considered
Yonder logo

Cloud-based review management tool for travel businesses.

learn more
Yonder is a unified customer engagement platform built for tourism businesses.
We help operators boost conversions, elevate guest communication, and drive more reviews with a seamlessly integrated suite of AI tools, from Phone Agents to Chatbots and Review Management.

Read more about Yonder

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Pypestream logo

Cloud-based messaging and conversational AI platform

learn more
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

Read more about Pypestream

Users also considered
Artiwise logo

Holistic CX Platform for Sustainable Customer Satisfaction

learn more
Artiwise is an AI-driven VOC platform that helps users enhance customer satisfaction through a unified interface of various channels including call centers, surveys, live chats, reviews, support tickets, and more. It offers actionable insights to help businesses boost customer loyalty through root-cause diagnosis, sentiment analysis, and trends.

Read more about Artiwise

Users also considered
Verloop logo

Conversational AI Platform for Automated Customer Support

learn more
Provide delightful customer experiences with Verloop.io. We are leading customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

Read more about Verloop

Users also considered
Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

Users also considered
CallFinder logo

Speech analytics tool for small to midsize businesses

learn more
CallFinder's automated quality monitoring solution delivers key insights into the CX using sentiment analytics, and insights into occurrences of silence and overtalk. Use these insights to train agents to deliver exceptional customer experiences every time.

Read more about CallFinder

Users also considered
YourCX logo

Customer experience management and analytics platform

learn more
YourCX is an advanced Voice of Customer and CX analytics platform that combines customer feedback, behavioral data, and AI-driven insights to help organizations understand journeys, improve experience, and drive measurable business outcomes.

Read more about YourCX

Users also considered
AlphaChat logo

Conversational AI platform with virtual assistants

learn more
AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

Read more about AlphaChat

Users also considered
QaizenX logo

Listen - Act - Improve

learn more
QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

Read more about QaizenX

Users also considered
MyFeelBack logo

Turn customer feedback into business opportunities

learn more
MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Read more about MyFeelBack

Users also considered
Wondering logo

Make product decisions 16x faster with AI-led research.

learn more
Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

Read more about Wondering

Users also considered
Alterna CX logo

Experience Management Platform

learn more
Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

Read more about Alterna CX

Users also considered
Key Survey logo

Cloud based and on premise survey software

learn more
Gain the insights you need to win over even more customers.

Read more about Key Survey

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Assess customer feedback via touchpoint surveys throughout their lifecycle. Track satisfaction & loyalty using real-time analytics.

Read more about Emojot

Users also considered
evasys logo

Cloud-based feedback automation platform

learn more
evasys is a cloud-based feedback automation platform that helps businesses automate survey processes, including creation, execution and result analysis.

Read more about evasys

Users also considered
TurnFriendly logo

The tool for complaint managers

learn more
TurnFriendly is a web-based platform, especially for the handling of complex complaints.

Read more about TurnFriendly

Users also considered
Heyday logo

The #1 AI-powered customer messaging platform for retailers

learn more
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

Read more about Heyday

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
User Vista logo

Unleashing insights with free in-app surveys

learn more
User Vista lets businesses gather powerful insights from their customers by launching beautiful in-app surveys for free. User Vista then combines analytics and qualitative feedback with AI.

Read more about User Vista

Users also considered
Formbricks logo

Cloud-based experience management software

learn more
Formbricks is a cloud-based and on-premise experience management software designed for industries such as health care, financial services, governmental organizations, and more that helps gather feedback on websites, applications, and other digital touchpoints.

Read more about Formbricks

Users also considered
Ipiphany logo

Customer feedback analysis and insights

learn more
Ipiphany delivers AI-powered CX insights: analyse surveys, NPS, and reviews to uncover root causes and improve retention.

Read more about Ipiphany

Users also considered
Squirro logo

Data finds purpose with Squirro

learn more
Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

Read more about Squirro

Users also considered