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Formbricks

Cloud-based experience management software

Last updated: November 2024

Table of Contents

Is this product right for your business?

Find out with a

Formbricks - 2025 Pricing, Features, Reviews & Alternatives

What is Formbricks?

Formbricks is designed for customer experience professionals, providing a privacy-first, and open-source platform to gather, analyze, and act on customer feedback. With Formbricks, users can capture real-time insights into customer behavior, preferences, and pain points. The analytics tool enables users to transform raw data into actionable strategies, helping businesses to enhance customer satisfaction and loyalty.

Formbricks enables teams to make data-driven decisions that optimize the overall customer experience. Prioritizing data security and privacy, Formbricks ensures that all customer interactions are handled with confidentiality. The open-source nature of Formbricks offers unmatched flexibility, allowing users to customize and scale the platform according to their unique business needs.

Benefits of using Formbricks

•Open source: Formbricks is fully open source allowing users to integrate deeply with their current tech stack.

•Fully customizable: Formbricks helps businesses to customize surveying experience to match their brand's corporate design guide.

•Native integrations: The tool helps pipe data where required with third party data processors.

Starting from

Per month

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Formbricks's key features

Most critical features, based on insights from Formbricks users:

Survey/Poll Management

5.0

(2)

Feedback Management

5.0

(1)

Trend Analysis

4.0

(1)

Access Controls/Permissions

0.0

(0)

Third-Party Integrations

5.0

(1)

Customizable Branding

5.0

(2)

All Formbricks features

Features rating:

4.5

(2)

Collaboration Tools

(0)

Customer Segmentation

(0)

Customizable Fields

(0)

Dashboard

(0)

Data Visualization

(0)

Engagement Tracking

5.0

(1)

Multi-Channel Data Collection

(0)

Multi-Language

(0)

NPS Survey Structure

(0)

Sentiment Analysis

(0)

Surveys & Feedback

(0)

Tagging

(0)

Text Analysis

(0)

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Features

4.5

Value for Money

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Customer Support

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Zoho CRM

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Customer Support

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Jotform

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Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

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Starting from

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Free trial

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Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Formbricks pricing

Value for money rating:

5.0

Starting from

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Formbricks integrations (7)

Top integrations

Formbricks support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Training options

In Person

Live Online

Documentation

Videos

Formbricks reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

Formbricks FAQs

Q. What type of pricing plans does Formbricks offer?

Formbricks has the following pricing plans:
Starting from: $0.00/year
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Formbricks?

Formbricks has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does Formbricks support?

Formbricks supports the following languages:
English

Q. Does Formbricks offer an API?

Yes, Formbricks has an API available for use.

Q. What other apps does Formbricks integrate with?

Formbricks integrates with the following applications:
Webhook Relay, Zapier, Airtable, Slack, Notion, n8n.io, Google Sheets

Q. What level of support does Formbricks offer?

Formbricks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

Customer Experience