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Top Rated Customer Experience Software with Text analytics - Page 5

Last updated: May 2026

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229 software options

Native AI logo

Get to know your customer in seconds

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Natural Language Processing for customer feedback analytics, preference and sentiment trends, and predictive synthetic responses to enhance surveys and focus groups.

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SightMill logo

Net Promoter Score (NPS) survey platform

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Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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PrediCX logo

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Wootric logo

Modern customer experience and feedback management tool

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Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

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Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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cxomni logo

The Leader in Customer Journey Management

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cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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Voiceform logo

Turn your customer's voice into powerful content.

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Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

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Yellow Tokens logo

Tool for managing feedback across social media & eCommerce

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Yellow Tokens centralizes feedback from your company and competitors across social media, review sites, and eCommerce. It delivers CSAT/NPS dashboards, SWOT analysis, and action plans to improve satisfaction and win over dissatisfied competitor customers.

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MiaRec logo

Boost Efficiency. Elevate Experiences. Improve Outcomes.

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MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

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Krezzo logo

OKR & Business Performance Management

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Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

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Exeevo Omnipresence logo

Cloud CRM Platform for the Life Sciences Industry

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Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

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SearchBox logo

Automatically improve your site search.

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Your search is awful. It's not your tech. It's the data that drives your search engine. You don't have customer experience data. If you had data about what success looked like your search would be awesome. That's what SearchBox does. It makes search awesome, automatically, using success data.

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Kapiche logo

Feedback analytics platform

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Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

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Qubriux logo

The all-in-one platform for loyalty & customer engagement

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Deliver exceptional customer experiences at every touchpoint. Qubriux provides the tools to personalize interactions, gather feedback, and optimize the customer journey for maximum satisfaction.

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e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

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e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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CYS logo

Software for creating and processing surveys and audits

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CYS is a software solution for creating surveys and processing feedback into clear reports. There are standard questionnaires and various templates available, but it is also possible to start with a clean slate.

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Airim logo

Smart Customer Education

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Create an Intelligent Self-Serve Experience within your product pages, that optimises itself according to user intent and past behavior

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions through AI insights and improve CX. With CallMiner, businesses can increase customer satisfaction, customer retention, and profitable customer behavior.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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UXArmy logo

Cloud-based software for managing user research remotely

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UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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Pobuca Experience Cloud logo

Customer experience (CX) analytics platform

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Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints and produces customer experience (CX) metrics and VoC insights. It acts as a central system for managing all the customer data, letting users take control in real-time with robust data analysis and insights about the state of the business.

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