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Top Rated Customer Experience Software with Text analytics - Page 3

Last updated: May 2026

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229 software options

AskNicely logo

Make every customer experience awesome, every time.

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AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

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re:spondelligent logo

AI-powered review management platform

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re:spondelligent is an AI-powered review management platform built for multi-location restaurants and hotels. It centralizes reputation management across 100+ review platforms in 135+ languages from a single dashboard.

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Cauliflower logo

Turn open feedback into insights—fast, smart, and scalable.

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Cauliflower is an AI-powered platform for analyzing open-ended survey responses, reviews, and qualitative feedback. It offers topic detection, sentiment and driver analysis, multilingual support, dashboards, and API access—ideal for research and CX teams seeking scalable text analytics.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

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Staffino logo

Transform your customer experience with Staffino.

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Staffino helps companies transform their customer experience by collecting real-time feedback, analysing journey pain points, and delivering AI-powered insights that enable teams to create more personalised, seamless, and satisfying customer experiences across all channels.

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SelfCommunity logo

SelfCommunity: Your Social. Your Users. Your Data.

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SelfCommunity is a native, no-code, high-performance and scalable cloud Community creation and management platform, which can be integrated into any external digital ecosystem (Website, App, E-commerce) through APIs, Webhooks and Frontend SDKs.

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Real Time Feedback logo

Your customers want to tell you things you should know.

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Real Time Feedback is a solution that helps businesses and organizations streamline customer and guest experience, allowing them to communicate digitally and privately in real time with management through interactive, patent-pending QR codes.

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Alida logo

Customer experience and survey management software

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Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

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Idiomatic logo

Use data to turn feedback into features with confidence.

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Idiomatic is the only customer feedback analytics solution that takes the time to train custom models on custom training data from each individual client we work with.

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VirtlX logo

360° success management & employee engagement platform

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VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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RAY logo

SaaS-based reputation management software for all entities

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RAY offers firms the solutions to gather customer feedback and reviews to improve company image and attract newer clients. Key features include data import/export, email marketing, review monitoring & notification, activity tracking, review generation & request, reporting, and sentiment analysis.

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CustomerGauge logo

Customer experience management platform for B2B companies

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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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Surveyapp logo

Software for creating and managing feedback and surveys

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Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

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easyfeedback logo

Web-based survey and feedback management tool

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easyfeedback is a web-based survey tool used to create and analyze customer surveys, market research surveys, employee surveys, quizzes, event/seminar surveys and 360-degree feedback.

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GetFeedback logo

Send better surveys. Collect better feedback.

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Improve your customer experience by with beautiful, mobile-friendly surveys. Easily create, distribute and customize surveys to get the feedback you need.

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WeHelp logo

Customer experience management software

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WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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elevio logo

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Collect.chat logo

Interactive chatbot for collecting data & feedback

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Collect.chat is an interactive chatbot platform that helps businesses capture leads, feedback, bookings, and more — automatically, 24/7.

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Review Spreader logo

A simple solution for online reviews

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Give your customers an easy way to review your business online.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

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twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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