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Top Rated Customer Experience Software with Freelancers - Page 20

Last updated: November 2026

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605 software options

Insurance customer portal logo

Self-service portal for policy & claims

DICEUS Customer Web Portal is an insurance self-service platform allowing policyholders to manage their needs via a personalized dashboard. It offers policy tools, claims tracking, instant quotes, secure payments, real-time updates, document management, broker contact, and renewal reminders. The solution integrates with insurance systems, CRM platforms, and data warehouses to support omnichannel experiences.

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AYA logo

AI-enabled insights and audience feedback software

Test ads, concepts and messages with Human Digital Twins built from real interviews, before you spend.

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Articence logo

Listen & act. AI insights, real-time, multi-channel.

Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

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HelpBird logo

Cloud-based live chat & shared inbox for SMBs

HelpBird is a cloud-based live chat and shared inbox platform for SMBs, offering AI auto-reply, SLA tracking, and flat per-site.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Viton logo

Business software solution for organizations

Viton is a business software solution offering core operational features designed to support organizations across key functional areas.

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Airdocs logo

Solve Your Customer Communication Problems With One Platform

Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

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LifeLong Network logo

Networking platform for lasting professional connections

LifeLong Network is a professional networking platform designed to help users build and maintain long-term business relationships.

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Enterprise Accelerator logo

Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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SmartReviews logo

Smarter Feedback, Stronger Business.

SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

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binds.co logo

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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Amplify by ResearchBunny logo

Research amplification platform for academics

Amplify by ResearchBunny is a research amplification platform that helps academics and researchers increase the visibility and reach.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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SimplyReview logo

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

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SurveyStance logo

One-tap feedback surveys for kiosks, QR codes, and email

SurveyStance captures customer experience feedback in the moment with one-tap emoji surveys on Feedback Kiosks, QR codes, and embedded within email signatures. Conditional follow-ups reveal why. Real-time dashboards by location, instant alerts, AI theme summaries. Deploys in days, month-to-month.

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Claimlane logo

Warranty claims and returns, handled in one platform

Claimlane gives brands selling complex products one platform for warranty claims, returns, repairs and spare parts. Customers file complete claims in a branded portal, and your team resolves them through workflows instead of email threads.

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CEBS Voice Concierge logo

AI In-Room Voice Concierge for Smarter Hotel Stays

AI-powered in-room voice concierge for hotels, connecting guest assistance, service requests, dining, smart-room controls, recommendations and hotel operations.

Read more about CEBS Voice Concierge

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VibeVite logo

Cloud-based event platform for personal celebrations

Cloud-based event platform for personal and corporate celebration hosts, offering digital invitations, RSVP tracking, and guest.

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Nevendo logo

Cloud-based event management platform for all sizes

Cloud-based event management platform with a mobile app for registration, payments, attendee tracking, badge printing, and crowd.

Read more about Nevendo

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KARTE logo

Customer experience tool for the real estate & other sectors

KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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Bugwolf logo

User testing tools for quality auditing

Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

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Cxense logo

Real-time analytics - Drive engagement and digital revenue

Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue.

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Forge logo

Cloud-based AI CRM co-pilot for revenue teams

Cloud-based AI CRM co-pilot for B2B revenue teams, automating relationship intelligence, deal risk detection, and pipeline forecasting.

Read more about Forge

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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