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Customer Experience Software for Freelancers

Last updated: February 2025

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260 software options

Pipedrive logo

CRM solution for salespeople

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Pipedrive is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Call Journey is available for Freelancers.

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InMoment logo

Customer and employee experience management software

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InMoment is available for Freelancers and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base.

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Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Zoho CRM Plus logo

Unified Customer Experience platform

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Zoho CRM Plus is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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TeamSupport Messaging & Live Chat is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Zoho CRM logo

Customer relationship management solution

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Zoho CRM is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is available for Freelancers and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Birdeye logo

The leading AI-powered reputation platform for local brands.

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Birdeye is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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VoiceAnalytics logo

Gain insights out of all your customer interactions

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VoiceAnalytics is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

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ThinkOwl is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

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EthOS logo
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Great Experiences Start With Great Research

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EthOS is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support.

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SurveyMonkey logo

A market-leading survey platform.

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SurveyMonkey is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Jotform logo

Powerful Forms Get It Done

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Jotform is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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LiveAgent logo

Web-based help desk so customer service agents

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LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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SumUp logo

We believe in the everyday hero

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SumUp is available for Freelancers and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Typeform logo

An online form builder that lets you collect data with ease.

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Typeform is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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SurveyLegend logo

Mobile-friendly survey management platform

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SurveyLegend is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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Intercom logo

Intercom is bringing AI-first Customer Service to the world

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Intercom is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Userlike logo

Live chat and customer messaging for businesses of all sizes

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Userlike is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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