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Best Customer Experience Software for Freelancers

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SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

4.5
(65)

360-degree feedback solution for HR professionals

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SurveyMonkey Enterprise is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk.

Read more about SurveyMonkey Enterprise

Qualtrics CustomerXM logo

Qualtrics CustomerXM

4.7
(225)

Customer experience management (CXM) platform

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Qualtrics CustomerXM is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Qualtrics CustomerXM

Alchemer logo

Alchemer

4.5
(286)

Capture feedback your way. Put it to work right away.

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Alchemer is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Alchemer

Freshdesk logo

Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Freshdesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Userlytics logo

Userlytics

4.7
(34)

Cloud-based usability testing platform for digital assets

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Userlytics is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Userlytics

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Hear from our expert network

Why Customer Service Is the New Marketing: Thibaut De Lataillade and Laurie McCabe in Conversation

Customer Thermometer logo

Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base, 24/7 (Live rep).

Read more about Customer Thermometer

elevio logo

elevio

4.6
(27)

Self-service support & customer education platform

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elevio is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about elevio

VideoAsk logo

VideoAsk

4.7
(30)

Get personal with face-to-face interactions: at scale

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VideoAsk is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

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Startquestion logo

Startquestion

4.9
(150)

Online survey creator and feedback collection

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Startquestion is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Startquestion

OneHash logo

OneHash

4.7
(22)

World's 1st FaaS(FOSS+SaaS)

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OneHash is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about OneHash

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Podium logo

Podium

4.4
(408)

Review management, reputation software, feedback & webchat

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Podium is available for Freelancers and offers the following support options: Chat, Phone Support, Email/Help Desk.

Read more about Podium

Refiner logo

Refiner

4.8
(4)

User feedback & customer survey software for SaaS companies

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Refiner is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about Refiner

Zoho CRM logo

Zoho CRM

4.3
(5.2K)

CRM software that helps you sell smarter, better, faster.

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Zoho CRM is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Zoho CRM

NiceJob  logo

NiceJob

4.9
(131)

Reputation marketing with reviews, social & SEO tools

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NiceJob is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about NiceJob

GetMoreReviews logo

GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

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GetMoreReviews is available for Freelancers and offers the following support options: Phone Support, Chat, Email/Help Desk.

Read more about GetMoreReviews

Mvix Digital Signage logo

Mvix Digital Signage

4.3
(44)

Content-rich Digital Signage Software

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Mvix Digital Signage is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Mvix Digital Signage

GuideCX logo

GuideCX

4.8
(23)

Client onboarding and project management software

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GuideCX is available for Freelancers and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about GuideCX

Qualaroo logo

Qualaroo

4.8
(17)

Powerful Survey And Feedback Management Tool

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Qualaroo is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Qualaroo

Usage Intelligence logo

Usage Intelligence

4.3
(7)

Usage analytics solution built for distributed software

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Usage Intelligence is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Usage Intelligence

VoiceAI logo

VoiceAI

4.0
(1)

Small moments, deep insights

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VoiceAI is available for Freelancers.

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Repustate logo

Repustate

(0)

Natural language processing tool for automotive businesses

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Repustate is available for Freelancers and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Repustate

EngageBay logo

EngageBay

4.6
(164)

Integrated sales & marketing software for growing teams

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EngageBay is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay

Qmatic logo

Qmatic

(0)

Customer journey management solution

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Qmatic is available for Freelancers and offers the following support options: Chat.

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What is customer experience software?

Customer experience software helps to improve interactions between businesses and their customers. It's a very broad category including software which tracks, analyzes, and optimizes processes at each stage of the customer journey.

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