getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Online Customer Experience Software - Page 25

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

642 software options

Involve.me logo

Create high-converting funnels that turn visitors into leads

learn more
involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

Read more about Involve.me

Users also considered
eShoppingAdvisor logo

Review management tool for small and midsize businesses

learn more
eShoppingAdvisor is cloud-based review management software that helps small and midsize eCommerce businesses automatically collect and analyze reviews, manage customer relationship, and optimize online credibility.

Read more about eShoppingAdvisor

Users also considered
Talisma CRM logo

CRM suite with marketing and KB (Knowledge Base) tools

learn more
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management.

Read more about Talisma CRM

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

learn more
Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
Shorter Loop logo

Product management solution

learn more
Shorter Loop is a platform for team ideation, strategy, and agile scaling with continuous discovery and roadmapping.

Read more about Shorter Loop

Users also considered
SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

learn more
SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

Read more about SnapCall

Users also considered
Chattermill logo

Customer feedback analysis software

learn more
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

Read more about Chattermill

Users also considered
Pega Customer Service logo

Software for managing customer service operations

learn more
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Read more about Pega Customer Service

Users also considered
Ada logo

The AI customer service agent platform for enterprise.

learn more
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

Read more about Ada

Users also considered
Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
evasys logo

Cloud-based feedback automation platform

learn more
evasys is a cloud-based feedback automation platform that helps businesses automate survey processes, including creation, execution and result analysis.

Read more about evasys

Users also considered
Press'nXPress logo
(0)

Capturing customer feedback in real-time at any interaction

learn more
With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

Users also considered
OnceHub logo

Be where it matters. Bring your A game and sell.

learn more
OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

Read more about OnceHub

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Glassbox logo

Cloud-based web analytics tool for marketers.

learn more
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.

Read more about Glassbox

Users also considered
Alterna CX logo

Experience Management Platform

learn more
Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

Read more about Alterna CX

Users also considered
Krezzo logo

OKR & Business Performance Management

learn more
Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

Read more about Krezzo

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

Read more about Creatio CRM

Users also considered
NiCE CXone logo

Cloud-based contact center software

learn more
Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
Infobip logo

Omni-channel customer communication and engagement

learn more
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

Read more about Infobip

Users also considered
Refiner logo

User feedback & customer survey software for SaaS companies

learn more
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

Read more about Refiner

Users also considered
OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

learn more
Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

Read more about OneHash CRM

Users also considered
Alida logo

Customer experience and survey management software

learn more
Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

Read more about Alida

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

learn more
Collect and analyse customer feedback across the entire journey. Netigate helps you uncover insights and improve the customer experience at scale.

Read more about Netigate

Users also considered