getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Web based - Page 23

Last updated: November 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


720 software options

Blackninja Feedback logo

Guest feedback management software

Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

Read more about Blackninja Feedback

Users also considered
SimpleFeedback logo

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

Read more about SimpleFeedback

Users also considered
Conectsi logo

Mobile digital business card app for professionals

Cloud-based digital business card app for iOS and Android with AI CRM, contact analytics, and lead management tools.

Read more about Conectsi

Users also considered
Operata logo

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
Insurance customer portal logo

Self-service portal for policy & claims

DICEUS Customer Web Portal is an insurance self-service platform allowing policyholders to manage their needs via a personalized dashboard. It offers policy tools, claims tracking, instant quotes, secure payments, real-time updates, document management, broker contact, and renewal reminders. The solution integrates with insurance systems, CRM platforms, and data warehouses to support omnichannel experiences.

Read more about Insurance customer portal

Users also considered
AYA logo

AI-enabled insights and audience feedback software

Test ads, concepts and messages with Human Digital Twins built from real interviews, before you spend.

Read more about AYA

Users also considered
Articence logo

Listen & act. AI insights, real-time, multi-channel.

Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

Read more about Articence

Users also considered
Client Glance logo

Client portals live from ClickUp, Everhour and Google Drive

Branded client portals for agencies, live from ClickUp, Everhour and Google Drive

Read more about Client Glance

Users also considered
HelpBird logo

Cloud-based live chat & shared inbox for SMBs

HelpBird is a cloud-based live chat and shared inbox platform for SMBs, offering AI auto-reply, SLA tracking, and flat per-site.

Read more about HelpBird

Users also considered
Users also considered
Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Viton logo

Business software solution for organizations

Viton is a business software solution offering core operational features designed to support organizations across key functional areas.

Read more about Viton

Users also considered
Aula Magna logo

Cloud-based student platform for business schools

Aula Magna is a cloud and mobile student platform for business schools, unifying attendance, grades, careers, documents, and campus.

Read more about Aula Magna

Users also considered
Airdocs logo

Solve Your Customer Communication Problems With One Platform

Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

Read more about Airdocs

Users also considered
LifeLong Network logo

Networking platform for lasting professional connections

LifeLong Network is a professional networking platform designed to help users build and maintain long-term business relationships.

Read more about LifeLong Network

Users also considered
Enterprise Accelerator logo

Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
SmartReviews logo

Smarter Feedback, Stronger Business.

SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

Read more about SmartReviews

Users also considered
binds.co logo

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered
Ringback logo

Text back every missed call from your own number

Missed-call text-back for trades: callers get a text with your booking link within seconds, from your own number.

Read more about Ringback

Users also considered
Amplify by ResearchBunny logo

Research amplification platform for academics

Amplify by ResearchBunny is a research amplification platform that helps academics and researchers increase the visibility and reach.

Read more about Amplify by ResearchBunny

Users also considered
VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered
ASAPP logo

Cloud-based agentic CX platform for enterprises

Cloud-based agentic Customer Experience Platform for enterprise contact centers, combining autonomous AI, agent-assist, and workforce.

Read more about ASAPP

Users also considered
SimplyReview logo

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

Read more about SimplyReview

Users also considered
SurveyStance logo

One-tap feedback surveys for kiosks, QR codes, and email

SurveyStance captures customer experience feedback in the moment with one-tap emoji surveys on Feedback Kiosks, QR codes, and embedded within email signatures. Conditional follow-ups reveal why. Real-time dashboards by location, instant alerts, AI theme summaries. Deploys in days, month-to-month.

Read more about SurveyStance

Users also considered
Claimlane logo

Warranty claims and returns, handled in one platform

Claimlane gives brands selling complex products one platform for warranty claims, returns, repairs and spare parts. Customers file complete claims in a branded portal, and your team resolves them through workflows instead of email threads.

Read more about Claimlane

Users also considered