getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Open source - Page 24

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

644 software options

Lokulus logo
(0)

Your AI workflow automation partner

learn more
Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered
Reeview logo
(0)

Review and reputation management software

learn more
Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered
binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

learn more
binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered
SmartReviews logo
(0)

Smarter Feedback, Stronger Business.

learn more
SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

Read more about SmartReviews

Users also considered
Fresh Relevance logo
(0)

Make the engaging customer experience you envision a reality

learn more
Fresh Relevance is the versatile personalization platform that helps commerce-driven businesses deliver revenue-boosting cross-channel experiences with ease, no technical expertise needed.

Read more about Fresh Relevance

Users also considered
Enterprise Accelerator logo
(0)

Data analysis platform to monitor customer interactions

learn more
Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
Airdocs logo
(0)

Solve Your Customer Communication Problems With One Platform

learn more
Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

Read more about Airdocs

Users also considered
Wyapy logo
(0)

Feedback collection and analysis platform

learn more
Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

Read more about Wyapy

Users also considered
DataOrb logo
(0)

AI-enabled multichannel customer experience platform

learn more
DataOrb helps businesses collect a 360-degree pulse over the voice of their customers and understand trending issues, inquiries, and compliments across channels. Users can identify friction points in customer journeys, pinpoint what went wrong in the customer journey, and turn insights into actionable playbooks.

Read more about DataOrb

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Cemantica logo
(0)

Customer Journey Management Platform

learn more
Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

Read more about Cemantica

Users also considered
Articence logo
(0)

Listen & act. AI insights, real-time, multi-channel.

learn more
Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

Read more about Articence

Users also considered
FORTVISION logo
(0)

Manage Personalized Journeys for Every User.

learn more
FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

Read more about FORTVISION

Users also considered
AYA logo
(0)

AI-enabled insights and audience feedback software

learn more
AYA is a cloud-based and AI-enabled instant audience feedback software designed for professionals, startups, and agencies that uses digital twins. It helps define target audience, engage in natural research, and get unbiased insights.

Read more about AYA

Users also considered
Supahub logo
(0)

Customer feedback collection tool

learn more
Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

Read more about Supahub

Users also considered
INDE BroadcastAR logo
(0)

Interactive 3D Augmented Reality Experience

learn more
INDE Broadcast AR is an augmented reality software which enables users to create customizable, interactive 3D augmented reality experiences on any screen

Read more about INDE BroadcastAR

Users also considered
TRACX logo
(0)

SaaS social media and customer experience optimization tool

learn more
TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

Read more about TRACX

Users also considered
Insurance customer portal logo
(0)

Self-service portal for policy & claims

learn more
DICEUS Customer Web Portal is an insurance self-service platform allowing policyholders to manage their needs via a personalized dashboard. It offers policy tools, claims tracking, instant quotes, secure payments, real-time updates, document management, broker contact, and renewal reminders. The solution integrates with insurance systems, CRM platforms, and data warehouses to support omnichannel experiences.

Read more about Insurance customer portal

Users also considered
Modyo logo
(0)

Transforming digital experiences with the frontend ecosystem

learn more
Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

Read more about Modyo

Users also considered
Operata logo
(0)

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
Quackback logo
(0)

Open source tool for feedback and roadmaps

learn more
Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.

Read more about Quackback

Users also considered
VeriChannel logo
(0)

Secure and unified platform for omni-channel delivery

learn more
VeriChannel offers a secure unified platform that empowers organizations to manage seamless, consistent, and engaging customer journeys across multiple customer touch points including web, mobile, kiosk, and even ATMs. With fully responsive user interfaces, customers and staff can access the system from devices of varying sizes and resolutions.

Read more about VeriChannel

Users also considered
Localworks logo
(0)

Reputation and review management solution

learn more
Localworks is a cloud-based platform that allows businesses to manage their local listings and view customer reviews.

Read more about Localworks

Users also considered
Customer Lobby logo
(0)

Cloud-based customer engagement software

learn more
Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

Read more about Customer Lobby

Users also considered
Press'nXPress logo
(0)

Capturing customer feedback in real-time at any interaction

learn more
With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

Users also considered