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Open Source Customer Experience Software

Last updated: February 2025

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24 software options

Zoho Desk logo

Customer service software for businesses of all sizes

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Open Source
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.

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Typeform logo

An online form builder that lets you collect data with ease.

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Open Source
Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

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Userlike logo

Live chat and customer messaging for businesses of all sizes

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Open Source
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote

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Kangaroo logo
Category Leaders

An all-in-one Loyalty and Marketing Platform for businesses.

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Open Source
Try Kangaroo for free! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today! - Loyalty Essentials: $59/Month - Loyalty Engagement: $99/Month - Loyalty Ultimate: $199/Month - White-Label License with Proprietary App: $299/Month - For Enterprise, please contact sales - For API Access, please contact sales

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Open Source
Self-hosted and Cloud available with a perpetual and recurring license.

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Jahia logo

Digital experience and content management platform

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Open Source
Jahia offers a free version and a trial for 30 days. Paid plans include monthly subscriptions, details of which are outlined below: jContent Community Edition - Free jContent - Starting at €1700 per month jEnterprise - Starting at €3000 per month

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WalkMe logo

Transform the User Experience

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Open Source
Contact WalkMe for pricing details.

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LimeSurvey logo

Free international cloud-based survey software

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ProductMix logo

Product Owners Managers, Product People, Product Designers

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Open Source
We have monthly and annual subscription plans.

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eShoppingAdvisor logo

Review management tool for small and midsize businesses

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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Open Source
1. Free Plan: Free (1 Author & up to 25 pages) 2. Business Plan: Monthly Billing $79 per author/month, Monthly Billing $49 per author/month if billed annualy

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SurveyJS logo

JavaScript Form Builder — Simplify forms. Secure your data.

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Open Source
SurveyJS is free at the base and offers a perpetual developer-based licensing model for the Creator, PDF Generator and Dashboard libraries, meaning you can make a one-time payment and use the software indefinitely. We provide access to the latest product versions and technical support on a subscription basis. A subscription lasts for a 12 month period (of the original purchase date, or of the latest renewal date). You get permanent access to the versions released within this period. Developer licenses for all SurveyJS products are perpetual and come with a 90-day unconditional money-back guarantee. A volume discount (of up to 35% off) applies when purchasing 2 or more of the same product title.

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StoryTap logo

StoryTap is the leader in story-led video automation.

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Open Source
Contact StoryTap for a demo and pricing.

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ProProfs Survey Maker logo

Survey & Feedback Software to Collect Customer Insights

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Open Source
Basic $ 7.00/m Professional $ 19.00/m Business(Most used) $69.00/m Enterprise $199/m

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JumpSeat logo

LEARN SIMPLY. WORK CONFIDENTLY.

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Red Falcon logo

Cloud-based ERP software with e-commerce integration tools

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Formbricks logo

Cloud-based experience management software

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Eber logo

Loyalty Marketing Platform

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Open Source
* All charges are billed in local currency. ** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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MiaRec logo

Boost Efficiency. Elevate Experiences. Improve Outcomes.

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Caliber logo

Reputation management software

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Open Source
Please contact Group Caliber directly for pricing details.

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PBXact logo

Cloud-hosted, commercially-supported version of FreePBX

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Open Source
Three hosting options are available - VPS servers, VPS servers with SSD, and dedicated servers - each with multiple pricing levels. VPS servers: Aluminium: $34.99/month, 2GB memory, 60GB storage, 5-15 simultaneous calls. Iron: $39.99/month, 4GB memory, 80GB storage, 15-25 simultaneous calls. Steel: $44.99/month, 6GB memory, 100GB storage, 25-50 simultaneous calls. VPS servers with SSD: Nickel: $44.99/month, 1GB memory, 25GB SSD storage, 5-15 simultaneous calls. Titanium: $49.99/month, 2GB memory, 35GB SSD storage, 15-25 simultaneous calls. Tungsten: $54.99/month, 3GB memory, 45GB SSD storage, 25-50 simultaneous calls. Dedicated servers, all with a 100Mbps network connection: Atom: $50.00/month, 2GB memory, 1x500GB hard drive. Dual-Core: $109.99/month, 4GB memory, 2x500GB hard drives. Quad-Core: $159.99/month, 4GB memory, 2x500GB hard drives. Quad-Core: $189.99/month, 8GB memory, 2x500GB hard drives. Hex-Core: $209.99/month, 8GB memory, 2x500GB hard drives.

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Verint Experience Management logo
(0)

Web-based customer experience (CX) suite of solutions

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Open Source
Contact Verint Systems directly for pricing information.

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Speaky logo
(0)

Customer experience and feedback management platform

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Open Source
Contact vendor for pricing details.

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Cemantica logo
(0)

Customer Journey Management Platform

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Open Source
We have 3 different packages Standard: $24 per user per month Expert: $59 per user per month Enterprise: $106 per user per month

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